Digital Platforms Senior Analyst - Interim, Point & AI Solutions

You Belong Here 

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. 

At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. 

Where We Need You 

We are looking for a Digital Platforms Senior Analyst to join our team.  Protiviti works in a hybrid environment and this role requires that you work in-person in our office several times per week.   

What You Can Expect 

As a Digital Platforms Senior Analyst, you will support the design strategy, vision, and execution for Interim, Point, and AI solutions.  You will drive and facilitate discussions with managers to identify business capabilities aligned to strategic goals and business objectives.  

What You Will Be Doing 

Product Scope – Define Strategic Initiatives & Plan on Design 

• Create and maintain business capability, data, process and technology inventories for multiple applications.   

• Partner with multiple capability and functional teams to gather and document the organization’s business and technology landscape.  

• Lead, build, manage, and enhance business capability models using maturity and optimization frameworks to enable long-term roadmaps.  

• Collaborate with product squad (engineering, product management, and research) to improve existing products and services or help lead the creation of brand new or extensions of existing products and services.   

Design Strategy, Discovery, and Experimentation 

• Partner in the strategic planning process by contributing to the scope definition of strategic initiatives leveraging capabilities and developing capability heatmaps to highlight impacts, dependencies, overlaps, and opportunities.  

• Key Deliverables include (but are not limited to): Capability Models, Capability Heatmaps, Capability Maturity Assessments and Capability Roadmaps.  

• Help define a human-centered approach for digital transformation experiences.  

• Produce materials and facilitate collaborative, cross-functional design sprints.   

• Conduct user research.  

• Work closely with solution and technical architects to deliver business architecture artifacts needed for end-to-end Architecture and solution architecture approaches.   

• Present recommendations and solutions clearly and concisely.  

• Integrate knowledge of enterprise or business-segment strategy when leading programs and projects within areas of expertise.  

User-Centered Agile Delivery  

• Help define and write job stories and business outcomes to prioritize product backlogs.  

• Create high-fidelity, interactive prototypes to refine designs, test desirability with users, and validate backlogs ahead of development.  

• Understand technical constraints and business outcomes to ensure they are reflected in design solutions. 

• Partner with user research teams to test prototypes with real users.   

• Support workflow and design systems to enable efficient product development handoffs within product squad. 

What Will Help You Be Successful 

• Demonstrated skills in business and functional requirements gathering, data analysis, functional testing, process mapping, workflow documentation, and UAT planning and execution.  

• Highly proficient in analysis tools (e.g., SQL, PowerBI, Python, Microsoft Excel), backlog management tools (e.g., Azure DevOps, Jira), visual collaboration tools (e.g., Mural, Miro, or Freehand), and user experience/prototyping tools (e.g., Figma, Adobe XD, or Sketch).  

• Experience supporting applications in a functional or business systems capacity.  

• Experience building and supporting Canvas and Model-Driven Power Apps, including designing user-friendly interfaces, implementing business rules and logic and connecting to data sources like Dataverse and SQL using standard connectors. 

• Ability to assist with testing, debugging, deployments, and environment management across Dev/Test/Prod.  

• Experience developing and maintaining Power Automate workflows integrated with tools like SharePoint, Outlook, and MS Teams.  

• Understanding of AI/ML concepts (e.g., LLMs, automation, predictive analytics, and intelligent agents).  

• Solid understanding of design thinking and phases of the design process.  

• Familiarity with APIs, integrations, and system interoperability concepts.  

• Excellent time management skills.  

• Experience collaborating with engineering, product management, and research teams in an agile environment.  

• Experience working in distributed teams and using virtual collaborative tools.   

Your Educational and Professional Qualifications 

• Bachelor’s degree in relevant discipline or equivalent relevant work experience. 

• 3-5 years of experience. 

Our Hybrid Workplace 

Protiviti operates in a hybrid work environment, meaning all employees are expected to achieve a blend of in-person and remote work. This model creates meaningful experiences for our people and clients while offering a flexible environment. The expected ratio of remote to in-person work will vary by team and other business factors. Local and/or out-of-state travel is required based on our project and internal client commitments. 

#LI-Hybrid