Technical Payments & Analytics Specialist – SEA

At EBANX, we believe barriers were made to be broken. We started our story in Curitiba, Brazil, and today we are a global company, present in more than 29 countries, with offices in Curitiba, São Paulo, Shanghai, Singapore, and Johannesburg. In total, we are 700+ ebankers spread across the world, connecting companies like Uber, Netflix, Spotify, TikTok, Canva, Shopee, Meta, and Shein to millions of consumers in emerging markets—creating new opportunities and revolutionizing the future of digital payments.

Our mission is clear: to give global access to everyone. We are guided by the motto #TamoJunto, which translates into four key pillars: Shape Tomorrow, Evolve Fast, Make It Happen, and Unlock The World.

If you want to be part of a global company with accelerated growth that is shaping the future of digital payments, EBANX is the place for you.

In the Operations team at EBANX, you don’t just oversee processes. You ensure that every step of our solution runs accurately, efficiently, and reliably, impacting millions of transactions worldwide. Here, operational excellence combines with innovation and collaboration to make our work truly Out Of The Ordinary.

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What your day-to-day will look like

Own and drive the operational excellence of EBANX’s payment processing across Southeast Asia, starting with the Philippines. In this role, you will combine strong analytical thinking, technical expertise, and data-driven decision-making to ensure our payment operations are not only stable, but a true competitive advantage.

You will act as a key technical and analytical reference, leveraging data, automation, and (as a plus) AI-driven approaches to continuously improve performance, optimize payment flows, and enhance the merchant experience.

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Your day-to-day impact

• Operational & Performance Ownership
  Own the end-to-end operational health of key payment partners in the Philippines and future SEA markets, focusing on Wallets and Card Payments. Monitor and analyze KPIs such as transaction success rates, latency, API performance, and settlement accuracy.
• Technical & Analytical Point of Contact
  Act as the main interface between EBANX and partner technical teams, supporting integrations, troubleshooting, and performance optimization with a strong technical and data-oriented mindset.
• Data-Driven Optimization
  Analyze large datasets to identify trends, anomalies, and optimization opportunities. Propose and implement improvements in payment flows, routing logic, and operational processes to increase approval rates and efficiency.
• Advanced Analytics & AI (Plus)
  Apply (or support the application of) advanced analytics, automation, or AI/ML techniques to improve payment performance, anomaly detection, fraud signals, and operational efficiency.
• Incident Management