Site Employee Experience Manager

Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop ground breaking treatments and products. As a cornerstone of the global life science ecosystem, GenScript actively collaborates with a diverse network of partners—from academic institutions to industry leaders—to co-create cutting-edge solutions that redefine service excellence. Guided by its mission to Make People and Nature Healthier Through Biotechnology, GenScript has become a trusted global partner with a team of 5,500+ employees, supporting over 200,000 customers across 100+ countries and regions, including the world’s Top 20 pharma companies.

About the job:

The Site Employee Experience Manager is responsible for creating a great employee and guest experience at the site including facilities amenities, food services, supplies, working spaces, meeting rooms, and travel services.  The manager will deliver these great experiences by focusing on site operational coordination, stakeholder engagement, and strategic vendor management. This role directly leads the Sr. Admin Supervisor and team to deliver high-quality administrative services at the Piscataway campus, while driving cross-functional operational excellence programs.

Location: Piscataway, NJ (On-Site Required)

Reports To: Director of US Site Operation

 

The estimated salary range is $80,000 - $95,000, based on experience level.

 

Key Responsibilities

1. 1. Site Experience for Employees (Workplace Coordination & Site Support)

• Seating & Space Coordination: Provide a great onsite experience by maintaining up-to-date seating charts and coordinate day-to-day workspace adjustments (e.g., desk moves, chair/furniture additions) across the campus.
• Minor Facility Requests: Serve as the first point of contact for routine workspace needs; triage requests and coordinate with Facilities, EHS, or Engineering as appropriate for larger scope work.
• Site Compliance Walkthroughs: Conduct regular floor walkthroughs to ensure workspace standards are met and flag issues for the appropriate teams.
• Ensure Meeting Room Experiences are comfortable, leverage working infrastructure, and, based on feedback, meeting the expectations of employees.
• Ensure Travel Experience is easy to use based on feedback and delivered in a cost-effective manner.
• Ensure Meals, Snacks and Beverages are