Senior Solutions Engineer
Confirmed live in the last 24 hours
staffbase
Job Description
About Staffbase
We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.
Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience.
We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.
Are you excited about being a pioneer? We are a fast-growing SaaS unicorn with a global presence across the Americas, EMEA, and APAC. As we launch in Japan, we are seeking a Senior Solutions Engineer to be a founding member of our Tokyo team—a "startup within a startup" environment backed by the resources of a billion-dollar global organization.
As a Senior Solutions Engineer, you will be the primary technical authority during the sales cycle. You will partner with Account Executives to win enterprise deals by translating complex technical capabilities into strategic business value for the Japanese market.
What You’ll Be Doing
- Technical Discovery & Strategy: Lead deep-dive discovery sessions to understand prospect goals, navigating their existing tech stack and security policies to ensure a perfect "fit."
- Value-Driven Demonstrations: Build and deliver engaging, localized product demos that use storytelling to show how our platform solves specific internal communication challenges
- Technical Evaluations: Own the technical decision process, managing Proof of Concepts (PoC) and evaluations to remove technical roadblocks and prove platform value
- RFP Excellence: Craft high-quality, persuasive RFP responses that position our solution as the market leader in Japan
- Market Localization: Collaborate with global Product and Engineering teams to provide feedback on local market requirements, ensuring our platform meets Japanese technical and compliance standards
- Partner Enablement: Act as the technical lead for our Japan Partner Network, providing training and technical support to help partners successfully position and sell the platform
- Industry Leadership: Stay current on the evolving Digital Workplace and Employee Experi
