QA Supervisor

Work Schedule

First Shift (Days)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Excellent Benefits Package

Review our company’s Total Rewards

Medical, Dental, & Vision benefits-effective Day 1

Paid Time Off & Holidays

401K Company Match up to 5%

Tuition Reimbursement – eligible after 90 days!

Employee Referral Bonus

Employee Discount Program

Recognition Program

Charitable Gift Matching

Company Paid Parental Leave

Career Advancement Opportunities

Group/Division Summary

The Drug Product Division - North America (DPD-NA) is one of the five divisions within the Pharma Services Group. With approximately 4,400 colleagues across six sites, the division specializes in advancing sterile injectable and oral solid dose drug products from development through commercialization.

Discover Impactful Work

The Quality Assurance (QA) Supervisor plays a critical role in ensuring product quality and regulatory compliance. This position oversees QA activities including auditing, batch record review, product release, document management, complaints, investigations, and quality system oversight. The role also provides leadership to QA staff, fostering a culture of quality, accountability, and continuous improvement.

A Day in the Life

• Promote a strong quality culture by guiding staff in applying policies, procedures, and controls
• Lead, coach, and empower team members to support organizational change and build effective teams
• Drive employee engagement and support career development while aligning with business objectives
• Supervise QA staff responsible for audits, batch record review, and final product release
• Ensure compliance of manufacturing and testing activities through thorough batch record review and adherence to procedures
• Support continuous improvement initiatives in quality systems and team capabilities
• Manage resources, including staffing and budgeting, to meet operational needs
• Participate in financial planning and cost-saving initiatives
• Conduct performance management activities, including goal setting, reviews, and addressing performance issues
• Provide training and development opportunities to enhance team performance and growth

Keys to Success

Education

• Bachelor’s degree required, preferably in a scientific discipline

Experience

• Minimum 5 years of experience in a cGMP manufacturing or QA environment
• At least 2 years of experience in manufacturing operations (pharmaceutical, food, or cosmetic preferred)
• Minimum 2 years of supervisory or demonstrated leadership experience

Knowledge, Skills, Abilities

• Strong knowledge of cGMP regulations and their application
• Familiarity with systems such as SAP, TrackWise, eDMS, and LIMS is preferred
• Understanding of batch release processes and quality assurance practices
• Ability to lead teams, solve complex technical problems, and drive results
• Strong organizational skills and attention to detail
• Ability to work independently in a fast-paced, multi-tasking environment
• High level of integrity, confidentiality, and professionalism
• Effective time management and prioritization skills
• Strong interpersonal and communication (written and verbal) skills

Competencies

• Leadership and team development
• Quality and compliance mindset
• Accountability and ownership
• Effective communication
• Continuous improvement orientation

Physical Requirements

• Ability to move within office and manufacturing environments
• Capability to stand, walk, stoop, kneel, and crouch for extended periods
• Ability to lift and carry 10–35 pounds
• Manual dexterity for computer and equipment use
• Visual acuity for reading and operating equipment
• Ability to sit, reach, talk, and hear for prolonged periods
• Use of PPE as required (e.g., safety glasses, lab coat, gloves, respirator)