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[Coupang Fulfillment Services] Principal, Process Innovation(Central Operations Planning)

Confirmed live in the last 24 hours

Coupang

Coupang

Seoul, South Korea
On-site
Posted March 13, 2026

Job Description

Company Introduction 

CFS (Coupang Fulfillment Services) is a subsidiary of Coupang and manages all fulfillment operations for the company. With experts from diverse backgrounds in warehousing, loading, packaging, shipping, and returning goods, we are innovating to become one of the global retailers.
 
Coupang FCs (Fulfillment Centers) are beyond logistics warehouses. Supported by innovative technologies and factory automation systems, our FCs use data to improve our expertise in the order fulfillment process and make it more streamlined, cost-effective, and efficient.
 
If you thrive in a dynamic environment where you take ownership and deliver results, join us. Come infuse innovative thinking throughout our fulfillment operations to create a world where our customers wonder, "How did I ever live without Coupang?"

 

Role Overview  

Designing and executing the allocation strategy for demand generated from customer camps to FC. With mapping consisting of primary & secondary FC networks for each camp. The role ensures that orders are mapped to the right FC based on capacity, proximity, cost, and service levels. This involves analyzing demand forecasts, warehouse throughput, and logistics constraints to optimize the end-to-end supply chain.

 * FC(Fulfillment Center) :  A large facility that stores products and processes customer orders for nationwide delivery

 **Camp : A local hub where products from fulfillment centers are sorted and prepared for final delivery to regional customers

 

Key Responsibilities

  • Design and implement an allocation strategy to distribute inventory from Fulfillment Centers to camps based on customer demand
  • Build allocation models considering FC throughput, storage capacity, transportation cost, and delivery SLAs
  • Collaborate with forecasting, inventory planning, and last-mile logistics teams to optimize network flow
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