Senior Manager, Community Strategy- Star Trek™ Fleet Command
Confirmed live in the last 24 hours
Scopely
Compensation
$118,000 - $150,000/year
Job Description
Scopely is seeking a Senior Manager, Community Strategy to join our Star Trek Fleet Command team in the US on a remote basis!
At Scopely, we care deeply about what we do and want to inspire play every day – whether in our work environments alongside our talented colleagues or through our deep connections with our player communities. We are a global team of game lovers who develop, publish, and innovate in the mobile games industry, connecting millions of people worldwide every day.
This role is responsible for how Star Trek Fleet Command engages players at scale (1-to-many), ensuring that community platforms, communication, and engagement strategies align with player sentiment and business goals. The Senior Manager will partner closely with Marketing and Player Experience (PX) to ensure community insights are reflected in player-facing communication, while helping maintain trust through transparency, feedback, and dialogue.
The Community Strategy team plays a critical role in connecting player sentiment with cross-functional teams, supporting alignment between what Marketing communicates and what players experience.
What You Will Do:
Community Marketing Strategy (Primary Ownership):
- Execute and evolve the global community strategy for Star Trek Fleet Command, including platforms, engagement models, tone, and feedback systems
- Manage and optimize community surfaces such as Discord, Reddit, and social platforms to drive engagement and healthy player interaction
- Support the development of community programs, including AMAs, developer updates, and player-facing initiatives
Cross-Functional Collaboration:
- Partner with Product Marketing to:
- Provide community insights to inform messaging, positioning, and go-to-market plans.
- Ensure community considerations are incorporated into campaign execution.
- Partner with Player Experience (PX) to:
- Align community messaging with player support experiences
- Support consistent communication during launches, incidents, and high-impact
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