Contingent Workforce Program Manager

About the team

This team sits within the global people operations and shared services team, and is tasked with ownership of Okta’s contingent workforce program. You’ll be joining an amazing organization full of talented HR professionals. 

About the role

The Contingent Workforce Program Manager will drive the evaluation, optimization, and ongoing support of Okta’s contingent worker program.  This role is responsible for the end-to-end lifecycle of the non-employee population, with a rigorous focus on third-party risk management (TPRM).  You will ensure that all third-party engagements align with corporate policy and legal standards while maintaining seamless operational workflows.

• Manage the end-to-end lifecycle for international staff augmentation. 
• Establish and manage strategic partnerships with key suppliers to foster long-term collaboration and ensure proactive talent sourcing for contingent workforce needs.
• Standardize and enforce rigorous onboarding and offboarding protocols for all third-party workers, ensuring 100% compliance with required checks.
• Oversee and manage Okta’s Extended Workforce Background Screening process via HireRight to include annual background checks when applicable.
• Oversee and manage  the mandatory curriculum within our LMS for both managers and non-employees.
• Lead the design and execution of a global Contingent Workforce Compliance Roadmap; establishing clear Rules of Engagement (RoE) and standardized operating procedures for both internal hiring managers and external third-party vendors to security risks.

About you

 

• You’re a self-starter: You thrive in a fast-paced environment, have a bias for action, and move work forward even when things are ambiguous. 
• You’re customer-centric: You keep user experience at the forefront of everything you do. You can navigate between the worlds of experience and compliance, and you never sacrifice one for the other.
• You’re a builder: You can create new processes and programs from scratch. If there is no map, you become the cartographer. 
• You’re collaborative: You can manage multiple stakeholders. You pull together the right people to deliver the optimal outcome. You get things done by working both with and through people. You don’t need to be someone’s direct manager to influence work. 

Basic Qualifications

• Minimum of 5 years experience working with and managing contingent workforce programs, vendor management, or related roles.
• Exceptional leadership skills, a thorough understanding of contingent workforce operations, and a track record of driving successful outcomes.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Experience consulting with internal stakeholders to gather requirements and implement recommendations.
• Excellent communication and problem-solving skills

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