Retail Media Account Senior Manager and Mexico Site Lead

Pacvue establishing a local presence in LATAM, building out a new hub in Mexico City, where we plan to open an office soon. Roles will begin fully remote and transition to a hybrid schedule of three days per week in-office once the space is established. We’re seeking Mexico City–based candidates who are excited to help launch and scale this new location.

About Us:

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day.

Why work at Pacvue?

• Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations.
• Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed.
• Learn – from the best!  Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry’s best practices and thought leadership.
• Grow fast – the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market.

About the role:

Pacvue is expanding its Growth & Experience organization into Mexico City, and we are seeking a self-starter with strong leadership capabilities, market expertise, and a proven ability to build customer relationships, dive deep into data, and execute at both strategic and tactical levels. This role is critical in launching and scaling the Growth & Experience team in Mexico, including shaping the culture, establishing operational processes, and guiding the early development of a high-performing local presence. Over time, this position will also support the stand-up and oversight of a physical office as the team grows.

The ideal candidate combines exceptional analytical skills with creative problem-solving, excellent English communication skills, and deep experience operating in the Mexican market. They bring a track record of building and mentoring teams, establishing new workflows, and driving strong outcomes in fast-paced environments. A passion for retail media, innovation, and a “learn and be curious” mindset is essential.

This role requires both strategic thinking and hands-on execution—particularly during the early stages of establishing the Mexico-based Growth & Experience team. You will develop growth strategies, deliver actionable insights, coach a small team, and achieve measurable results for enterprise brands and agencies across platforms like Amazon, Walmart, Target, and Instacart, ensuring the Mexico team becomes a high-impact extension of Pacvue’s global organization.

Responsibilities:

Retail Media Account Senior Manager:

• Fully own client relationships by providing best in class account management, building solid rapport, demonstrating transparency, and delivering results against joint business objectives
• Manage a small team of Sr. Account Managers and Account Managers to deliver to clients’ business objectives
• Drive client test & learn calendar and ensure you are always bringing new ideas to the client
• Contribute to the Pacvue product by providing input and recommendations on new features and functionality
• Showcase the power of Pacvue’s technology by delivering on client objectives and contributing to industry training & education programs
• Act as a leader on the Pacvue Growth & Experience team through knowledge sharing with the broader Pacvue team
• Develop strategic growth plans, gain client alignment, and fully execute against the aligned upon approach
• Measure efficacy of the strategy through regular reporting against core marketing KPIs and ad-hoc audits to identify areas for refinement
• Leverage retail media activities and other retail readiness recommendations to drive increased traffic and conversion