Quality Assurance Analyst

Quality Assurance Analyst
Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:
At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement. Quality is built into how we ship.

About This Role

As a Quality Assurance Analyst at Togetherwork, you are responsible for ensuring our SaaS applications are reliable, scalable, and production-ready. This role combines disciplined manual testing with a strong focus on automation and process improvement.

You partner closely with Engineering and Product to identify risk early, prevent defects, and continuously improve release quality. QA is embedded in the delivery lifecycle, not positioned as a downstream checkpoint.

What You’ll Do

• Design and execute comprehensive test plans, test cases, and regression suites

• Develop and maintain automated test scripts using tools such as Selenium, Cypress, Playwright, or similar frameworks

• Integrate automated tests into CI/CD pipelines to support fast and reliable deployments

• Perform functional, integration, regression, and API testing across web-based SaaS applications

• Identify, document, and track defects through resolution while partnering closely with Developers on root cause analysis

• Validate application performance and ensure releases meet quality, scalability, and reliability standards

• Track QA metrics and identify opportunities to improve test coverage, efficiency, and defect prevention

• Contribute to QA documentation, standards, and continuous process improvements

• Participate in sprint planning, refinement, and release readiness reviews

How You’ll Measure Success

• Increased automation coverage and