Associate Customer Program Manager - Process, Systems & Automation
Confirmed live in the last 24 hours
Fictiv
Job Description
Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster
Fictiv exists to help product innovators create.
Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S.. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk—ensuring they can move from prototype to full-scale manufacturing with speed and confidence. To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.
**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**
Fictiv exists to help product innovators create
Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictiv’s capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth.
Impact in this Role
This role focuses on building and scaling the operating system that powers Customer Program Management (CPM) across workflows, tools, and decision-making frameworks. As an Associate CPM (Process, Systems & Automation), you will identify recurring challenges across programs and translate them into scalable solutions through systems, automation, and process design. You will work across cross-functional teams to improve execution consistency, reduce operational friction, and enable teams to operate efficiently at scale.
This role may also support select customer programs when needed, ensuring alignment between system design and real-world execution.
Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)
This role follow a hybrid work schedule - 3 nights in office, 2 nights remote
What you will be doing
Systems and Technology
- Improve and scale workflows across CRM, ERP, quoting, and order management systems
- Translate operational challenges into clear system and product requirements
- aidataproductdesignsales
