IFM Facilities Manager

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IFM Facilities Manager - JLL (Multi-Site)

What this job involves - As the IFM Facilities Manager, you will serve as the primary lead for two high-criticality diagnostic sites. This role focuses on driving operational excellence through a hybrid labor model, managing both union and non-union teams. You will be responsible for the seamless coordination of third-party vendors, performance tracking against KPIs, and identifying opportunities to expand the service scope while maintaining a lean, efficient budget.

What your day-to-day will look like:

• Labor & Team Leadership: Directly manage and coach a hybrid workforce, including unionized trades and non-union support staff.

  Foster a culture of professional development, safety, and accountability across all team levels. Mediate and resolve labor relations issues while ensuring compliance with CBAs and company policy.

• Vendor & Coordination Management: Act as the central point of contact for all on-site vendors (janitorial, security, specialized lab maintenance, etc.). Ensure all external partners adhere to site safety protocols and meet high-quality service-level agreements (SLAs).

• Efficiency & Performance: Track and report on monthly KPIs (uptime, response time, energy usage) to ensure the client receives maximum value.

  Budgetary Oversight: Manage the operational budget (OpEx), identify cost-saving initiatives, and ensure transparent financial reporting.

• Engineering & Project Support: Partner with the Client’s Engineering Team to support the execution of CapEx projects.

  Provide site-specific technical insights to ensure new installations or renovations are maintainable and integrated into the CMMS.

• Systems & Data Management: Utilize SAP/CMMS as a primary tool for performance tracking, asset history, and driving a predictive maintenance culture.

Required Qualifications

• Experience: 7+ years in Facilities Management

• Management: Proven experience managing both unionized and non-unionized workforces.

• Financial Acumen: Strong experience managing multi-million dollar budgets and reporting on financial variances.

• Technical Tools: Power user status in SAP or equivalent CMMS; ability to use data to tell a story of operational health.

Preferred Skills

• At least 3 years in an IFM or Service Provider capacity.

• Experience in a GxP or highly regulated diagnostic/clinical environment.

• Strong "client-first" mentality with the ability to influence stakeholders at the executive level.

• Project Management Professional (PMP) or Prosci Change Management certification.

Location: Santa Clara, CA

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

130,000.00 – 170,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Santa Clara, CA

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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