Sr. BIE, JWO Tech

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Physical Stores is more start-up than big-company, a group of entrepreneurial, analytical, and creative leaders with innovation at our core. We’re pushing the state of the art in helping customers shop in engaging, fast, and safe ways. To date we’ve created stores that let you use an app to enter, take what you want from our fresh selection, and go (Amazon Go); a smart shopping cart that uses computer vision algorithms and sensor fusion to let you skip the checkout line (Amazon Dash Cart); and contactless services that let you pay, enter or identify yourself (Amazon One). Note: The specific team is internally and tech focused to delivery scalable solutions.

Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design.

Key job responsibilities
The Senior Business Intelligence Engineer (Sr. BIE) on the Amazon Just Walk Out (JWO) team is a strategic technical leader responsible for designing and delivering scalable business intelligence solutions that drive data-informed decision-making across the JWO organization. This role combines deep technical expertise in data engineering, analytics, and visualization with strong business acumen to transform complex data into actionable insights. The Sr. BIE partners with leadership, product teams, operations, and engineering to build robust reporting frameworks, automate data pipelines, and enable self-service analytics that support the growth and optimization of Amazon's cashierless retail technology platform.

Business Intelligence Strategy & Leadership

Define and execute the BI roadmap for the JWO team, aligning analytics capabilities with business objectives and strategic priorities
Serve as a trusted advisor to senior leadership, providing data-driven insights and recommendations on store performance, expansion strategies, and operational efficiency
Identify high-impact opportunities to leverage data and analytics to solve complex business problems and drive measurable outcomes
Mentor and guide junior BIEs and analysts, fostering a culture of data excellence and continuous improvement

Data Architecture & Pipeline Development

Design and implement scalable, automated ETL/ELT pipelines to process large volumes of data from JWO stores, payment systems, and operational platforms
Build and maintain robust data models and warehousing solutions using AWS services (Redshift, S3, Glue, Athena) to support analytics and reporting needs
Establish data quality frameworks and monitoring systems to ensure accuracy, completeness, and reliability of business-critical datasets
Optimize data processing workflows for performance, cost-efficiency, and scalability

Dashboard & Reporting Solutions

Develop and maintain comprehensive dashboards and reporting frameworks in Amazon QuickSight to track KPIs including store performance, customer metrics, inventory health, supply chain operations, and financial performance.
Create executive-level scorecards and WBR (Weekly Business Review) materials that provide clear visibility into business health and trends
Build self-service analytics tools that empower stakeholders across the organization to access and analyze data independently
Automate manual reporting processes to eliminate inefficiencies and reduce time-to-insight

Advanced Analytics & Insights

Conduct deep-dive analyses on complex business questions related to store launches, customer behavior, operational bottlenecks, and technology