Midlevel Manager, Delivery (Creative )

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

We’re looking for a Manager, Delivery who excels at organizing complex work, maintaining momentum, and helping teams execute confidently. This role owns the day-to-day execution of creative projects, ensuring tasks are clear, timelines are realistic, and teams stay aligned from kickoff through completion.

This role is perfect for someone who’s confident managing fast-moving projects, loves collaborating with cross-functional teams. In this role, you will bring structure to ambiguity, anticipates risks, and keeps teams aligned around clear plans and priorities. You are a trusted day-to-day partner to clients and internal teams, helping translate strategy into actionable work while maintaining momentum and focus.

The role demands being able to work across various projects, manage client expectations, schedules, budgets, assets, resources, and scopes in an organized manner with quality and attention to detail in every area. You will be hands-on, running projects directly while supporting broader programs led by delivery leadership. Success at this level means dependable execution, strong communication, and proactive coordination that enables creative and strategy teams to focus on great work. If you naturally spot blockers before they happen, keep teams aligned without breaking a sweat, and enjoy a good budget spreadsheet just as much as a creative brainstorm, you’ll fit right in.

WHAT YOU’LL DO:

This role requires a proven track record of best-in-class delivery, and you'll be expected to manage a variety of tasks and projects, including:

• Project Execution 
• Develop project plans with clear requirements; lead and own day-to-day project delivery across multiple projects, maintaining them from kickoff through delivery
• Coordinate deliverables using tools like Asana, Trello, or Jira, while making sure we stay within project scope / budget
• Use business acumen and strategy to facilitate creative execution and to drive results
• Build and maintain timelines, task plans and trackers
• Ensure deliverables, dependencies and milestones are clearly documented
• Share process improvements and help standardize workflows
• Contribute to team documentation and templates
• Team Coordination
• Facilitate cross-functional team standups, check-ins, and working sessions
• Communicate updates clearly across internal stakeholders
• Maintain organized documentation across tools and shared spaces
• Risk & Issue Management
• Monitor progress and identify risks early
• Escalate blockers with context and suggested solutions
• Track feedback cycles and approvals to keep work moving
• Help maintain scope clarity and prevent downstream surprises
• Financial  & Resourcing Support 
• Track burn against plan and flag pacing concerns
• Partner with Resource Management to confirm staffing needs
• Support forecasting accuracy through timely updates
• Maintain project hygiene across project management tools

WHAT YOU BRING:

• 3–5 years of experience in project management within a creative, digital, or production environment
• Experience coordinating multi-disciplinary teams
• Familiarity with creative development and production workflows
• Experience managing complex campaigns and retainers, campaign content production, organic social and creator/influencer-led pro