IT Enterprise Applications Engineer, Zuora/NetSuite

An overview of this role

As an IT Enterprise Applications Engineer, you'll help GitLab run critical business processes that support how the company sells, buys, accounts, and scales. You'll focus on NetSuite and Zuora Revenue, building and supporting the systems, configurations, workflows, and code that keep processes like Quote to Cash, Procure to Pay, and Record to Report efficient, compliant, and reliable. In this role, you'll join the Enterprise Applications G&A team and report to the Senior Manager, G&A Systems, partnering closely with business stakeholders to turn operational needs into maintainable technical solutions.

This is a strong fit if you want ownership across both day-to-day administration and longer-term improvements. You will work independently on medium-complexity problems, support SOX-compliant change management, contribute to system roadmap decisions, and help the team deliver scalable application support in a fully remote environment.

What you’ll do

• Administer and configure NetSuite and Zuora Revenue to support GitLab business processes and compliant system operations.
• Translate business needs into technical requirements, workflows, customizations, and application changes that improve process efficiency.
• Partner with Finance, business systems peers, and other stakeholders to ensure applications are functioning as designed and meeting operational needs.
• Support SOX-compliant change management, including documentation, governance, and adherence to data, security, and legal guidelines.
• Manage inbound integrations and data flows between enterprise systems, including troubleshooting issues across the ERP and revenue systems landscape.
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