Associate Manager SR Ops and Analytics

Confirmed live in the last 24 hours

Gap Inc.

Delhi HQ

On-site

Posted March 13, 2026

Job Description

About the Role

Incepted in late 2014, Sourcing Ops & Analytics (previously Merchandise Support Team) within GAP International Sourcing is entrusted to build data & analytic capabilities including critical initiatives for the organization such as business systems roll outs and related process efficiencies
The team is a unique blend of professionals from Tier 1 B-Schools and Fashion institutes spread across New Delhi and Hong Kong offices & bringing strong experience of Operations & Product Management. The team is accredited with driving large scale impactful projects leading to elimination of ‘waste’ & making operations more agile & teams more productive.

The team has transformed the highly manual PO (Purchase Order) Management task through innovation, which led continuous improvement thereby streamlining and automating processes & systems- result being accurate & timely release of Purchase Orders to vendors enabling the production timelines to be adhered to.

The team now serves as a central operations team for Gap International Sourcing across all categories, geographies and brands.

What You'll Do

Process large volume of datasets, performing quality checks to create error-freedeliverables/reports for different cross functional teams and Leadership
Support ad-hoc analysis, audits of data and special projects, as needed
Evaluating business processes, anticipating requirements, uncovering areas for improvement, anddeveloping and implementing solutions
Build relationships and effectively partner across varied functions to influence changes
Monitor and evaluate the performance levels within the team with a view to identifying ways ofimproving performance levels.
Monitor escalation of queries to improve team service and support
Developing of Goals, KRAs &KPIs for the team members and its implementation
Provide Subject Matter expertise and deliver training as per the business requirement
Explains rationale and provides system knowledge and bigger picture while delegating jobs

Who You Are

3+ years of experience with good educational background (graduate from a premier institute). Consulting experience and MBA from Tier-1 management institute in General Management or Operations preferredwill be preferable but not must-have
Lead a team of Analysts/Team Lead and manage workload distribution, allocation of tasks and monitor service levels
Provide a role model for team members and coach and develop individuals to ensure they reach their maximum potential.
Exposure to Project Management with attention to accuracy and speed
Good Analytical skills with attention to detail to derive key insights & their impact to the business
Excellent written and oral communication and presentation skills and the ability to express thoughtslogicaly and succinctly
Excellent MS Excel and MS Power-point skills
Ability to drive results in a highly agile and ambiguous environment and being able to effectively &clearly communicate with different levels of stakeholders
Comfortable in working with different levels of stakeholders across multiple time zones and build strongworking relationships with them

analytics