Partner Operations, Senior Manager
Confirmed live in the last 24 hours
Postman
Job Description
Who Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
Postman is investing heavily in building a global partner ecosystem.
This role reports into the Head of Field Operations (Sales, SDR, Partner), and will work closely with the Head of Worldwide Partnerships and the Partner Programs team to design the operational systems required to support partner engagement and revenue growth.
What You’ll Do
Partner Systems & Infrastructure
Lead the implementation and management of partner technology platforms, including:
- partner portals and PRM systems
- partner ecosystem intelligence platforms
- partner CRM workflows
Partner Lifecycle Operations
Design scalable processes supporting the partner lifecycle, including:
- partner onboarding
- deal registration
- lead sharing
- partner pipeline management
Partner Pipeline Attribution
- Develop frameworks that track partner-sourced and partner-influenced revenue.
- Ensure partner contributions are visible in pipeline reporting and forecasting.
Partner Program Operations
Partner with the Partner Programs team to operationalize:
- partner tiering
- MDF programs
- partner incentives
- ecosystem reporting
Analytics & Performance Insight
- Develop reporting frameworks that provide visibility into partner ecosystem performance and growth.
About You
We are looking for an operator who understands how partner ecosystems function and how to build the operational infrastructure required to scale them.
You are comfortable working at the intersection of partnerships, sales operations, and systems infrastructure, and you enjoy building new operational frameworks where they do not yet exist.
Ideal candidates will have:
- 7+ years of experience in Partner Operations, Sales Operations, Revenue Operations, or related operational roles
- Experience supporting partner ecosystems including resellers, systems integrators, technology alliances, or marketplace partnerships
- Familiarity with PRM platforms, partner portals, and partner ecosystem intelligence tools
- Experience implementing or managing partner deal registration workflows, lead sharing frameworks, and partner pipeline tracking
- Experience designing partner attribution models for partner-sourced and partner-influenced revenue
- Strong familiarity with CRM systems and how partner workflows integrate into broader GTM systems
- Experience working closely with partnerships teams to operationalize partner programs
- Comfort operating in fast-growing environments where partner infrastructure is still being built
Skills & Competencies
- Strong operational mindset with the ability to design scalable processes
- Systems-oriented thinker with experience working across CRM, PRM, and analytics tools&l
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