Technical Account Manager - API Specialist

Confirmed live in the last 24 hours

Coinbase

Remote - UK

Remote

Posted March 6, 2026

Job Description

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

Coinbase is hiring a Technical Account Manager - API Specialist, to support and integrate institutional trading clients onto Coinbase’s exchange and API platform and the ideal candidate should have a background that blends technical expertise with high-level relationship management. This role sits at the intersection of electronic trading, APIs, and production systems and is responsible for onboarding market participants, troubleshooting live trading issues, and ensuring reliable order flow between client trading systems and Coinbase infrastructure.

As the trusted technical Advisor to Coinbase customers, the TAM is responsible for the health & growth of Coinbase technology and integrations within their book of clients. Also the TAM serves as the point of contact for technical service escalations.

The TAM is accountable for developing and reinforcing strong and effective external and internal client relationships, particularly with key stakeholders and decision makers. The launch and testing of new products and services rely on the trusted relationships developed by the TAM.

Within the first 30–60 days, the TAM is expected to independently use Coinbase APIs, troubleshoot client integration issues, and confidently discuss protocol-level behaviour with technically sophisticated clients.

What you’ll be doing (ie. job duties):

Implementation & Support:

Work with assigned accounts to establish well-defined technical and business processes for both cloud and on-premise deployments.
API and Software Integration: Deep proficiency in working with APIs and software-driven financial products. You should be comfortable troubleshooting integrations and reviewing technical documentation to help clients build on top of a platform.
Offer API development support and best practices guidance to clients during onboarding, covering all Coinbase API suite product lines.
Institutional Client Management: A history of managing complex technical integrations for large-scale institutional clients (e.g., hedge funds, asset managers, or large financial platforms).
Coordinate go-to-market strategies for new product features to optimise the customer experience.
Provide detailed reviews of operational performance, metrics, and service disruptions to both management and customers.
Assist Engineers in troubleshooting technical issues and service outages for assigned accounts.
Escalate service outages to Coinbase senior management to ensure timely resolution.
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