Software Engineer (AI)

At Tend, we're redefining the dental experience — bringing together expert clinical care, thoughtfully designed studios, and smart technology to make going to the dentist something people actually look forward to. We believe dental health is an essential part of whole-person wellness, and we're building the tools to power that vision.

We're looking for a Software Engineer with hands-on experience building AI-powered products — someone who's worked directly with Claude (Anthropic) and knows how to turn that capability into real, scalable solutions. In this role, you'll sit at the intersection of engineering and patient experience, helping us integrate intelligent AI workflows that make care more seamless for both our teams and the members we serve.

This role is open to fully remote, U.S. based candidates with availability to travel to our Nashville, TN corporate hub up to 4 times per year — or hybrid-based candidates in Nashville who prefer more regular on-site time.

What you'll do

AI Product Development

• Translate complex clinical and operational use cases into structured AI solutions that are reliable, safe, and production-ready
• Partner closely with Product and Operations to identify where AI can reduce friction, automate manual steps, and improve patient outcomes
• Evaluate emerging Claude capabilities and advocate for their adoption when they meaningfully advance our product roadmap

Full-Stack Engineering

• Build and maintain backend services and APIs that support our studio-facing and patient-facing products
• Develop integrations with external systems — including our dental management platforms, scheduling tools, and communication infrastructure
• Write clean, well-tested code with a focus on performance, reliability, and long-term maintainability
• Contribute to CI/CD pipelines, deployment practices, and cloud-native architecture on AWS

Collaboration & Craft

• Work cross-functionally with engineers, product managers, and clinical operations teams throughout the product lifecycle
• Participate in code reviews, technical planning, and sprint ceremonies in an agile environment
• Help document AI implementations clearly so teammates can understand, iterate on, and extend your work
• Stay close to how our studio teams and members use our tools — feedback from the field shapes what we build

Who you are

At Tend, our values and competencies aren't aspirational — they're the standard for how we hire, collaborate, and grow. Every engineer on our team is expected to show up with the mindset and behaviors that drive both product excellence and a culture worth being part of.

Tend values

• Tend to Others – You build with the end user in mind — always. Whether it's a patient navigating their care options or a studio team member processing a treatment plan, you understand that your code has a direct impact on real people. You hold yourself to a high standard of quality because the work matters.
• Be Brave Enough to Lead – You raise your hand when something isn't working — in the codebase, in the process, or in the product. You push back with data, propose solutions, and follow through. When ambiguity shows up (and it will), you make a call and adjust as you learn.
• Savor the Ride – You bring energy to the team, even when the sprint is hard and the scope keeps shifting. You celebrate small wins, stay focused under pressure, and contribute to a culture where people genuinely enjoy working together.
• Embrace Our Differences – You write code and communicate in ways that are inclusive and accessible. You value perspectives that are different from your own — especially from teammates outside engineering — and you use that input to build better products.
• Rooted in Growth – You're genuinely curious. You follow what's happening in AI, you experiment on your own, and you bring that learning back to the team. You ask for feedback, apply it, and share what you know generously.

Role-based competencies

• Build for What's Next