Sales Engineer, Commercial SMB - Boston
Confirmed live in the last 24 hours
Zscaler
Job Description
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role Overview
As a Commercial SMB Sales Engineer, you will serve as the technical backbone of our sales process. You are responsible for bridging the gap between complex technical solutions and the business needs of our prospective customers, ensuring that every solution we propose is technically sound and perfectly aligned with customer goals.
What You’ll Do (Role Expectations)
In this role, you will be the primary technical resource for the sales team, driving the technical discovery and validation phases of the sales cycle. Your core responsibilities include:
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Technical Evangelism: Create and deliver compelling technical product presentations and demonstrations to prospective customers.
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Discovery & Solution Design: Gather detailed technical requirements to ensure proposed solutions effectively address customer pain points and business objectives.
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Technical Validation: Lead product evaluations (POVs) and oversee custom product configurations to prove value in real-world environments.
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Strategic Planning: Design comprehensive evaluation test plans alongside customers and guide the process to ensure successful, measurable outcomes.
Who You Are (Success Profile)
To thrive in this role, you should embody a blend of technical expertise, execution focus, and a resilient mindset. We are looking for:
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An Owner’s Mindset: You act with integrity and a bias for action, navigating seamlessly between high-level strategy and hands-on execution to ensure team success.
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