Senior Supervisor Security & Field Training

Who are we hiring?

The Senior Supervisor will be accountable for providing exceptional guest experience throughout Sphere as it relates to security.  This role will focus on creating a safe and secure environment and leading the training and development of all officers and supervisors within Threat Management.  The Senior Supervisor will report to the Security Manager.

What will you do?

Security

• Accountable for daily supervision and leadership of building and event security officers and supervisors.
• Responsible for various administration items such as scheduling, incident reports, daily reports, and documentation logs.
• Addresses guests’ concerns, feedback and suggestions in a timely and efficient manner
• May be tasked with managing or supporting additional programs that facilitate security operations such as equipment inventory, conducting security advances and walkthroughs for visiting VIP’s, improving team processes, completing long term projects, and representing security leadership to other internal teams.
• Perform other security duties as assigned to support the Threat Management division.
• Supervision of building and event security officers and supervisors.

Field Training

• Lead continuous education and development for all security team members.
• Responsible for the onboarding of new officers through the department onboarding curriculum.   
• Assess, train, evaluate, and coach front line colleagues utilizing previous experience and company provided programs. Trainers will conduct “on the job” training shifts throughout a weeklong span depending on event schedule and tracking of personnel trained.
• Assistance with other company projects, initiatives, and training. (Ex. Workforce updates, Policy acknowledgments and other company assigned learning, 24/7)

What do you need