Associate Product Operations Manager
Confirmed live in the last 24 hours
Zinnia
Job Description
WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
Who You Are:
We’re building a next-generation Product Operations function to help our growing organization scale efficiently — and we’re looking for an ambitious, detail-oriented Associate Product Operations Manager to be part of this journey.
As an early member of the Product Ops team, you will play a critical role in designing scalable workflows, embedding AI-driven efficiencies, and enabling high-velocity product development. You’ll work at the intersection of Product, Engineering, and AI, helping teams operate smarter through automation, structured processes, and intelligent tooling.
This is a hands-on role ideal for someone who understands how modern product organizations leverage AI, automation, and data to drive impact.
What You Will Do:
Process Design, AI Integration & Workflow Automation
- Partner with Product, Engineering, and AI teams to design, document, and optimize product development workflows.
- Identify repetitive/manual processes and implement workflow automation using AI and collaboration tools and integrations.
- Contribute to building AI-powered operational use cases (e.g., automated reporting, requirement summarization, sprint insights, ticket classification).
- Support implementation of frameworks across:
- Roadmap planning
- Sprint Cycles
- Release Management
- Product Reviews
- Continuously improve processes to enhance speed, quality, and scalability.
Product Lifecycle & Agile Operations
- Support and optimize the end-to-end product lifecycle in an Agile environment.
- Work closely with Product Managers to improve planning, prioritization, and execution hygiene.
Data
- Collect and organize product metrics and performance data Build dashboards and reporting systems to track:
- Product Performance
- Project Status
- Operational KPIs
- Assist in tracking and communicating progress toward key product and business goal
Cross-Functional Collaboration
- Act as a connector between Product, Engineering, AI/ML, and GTM teams.
- Collaborate on AI solutioning and tooling initiatives to improve product operations.
- Facilitate alignment, maintain documentation, and ensure accountability across teams.
Tools Setup, Governance & Optimization
- Help manage and optimize core product management and collaboration tools (e.g., Jira, Airtable, Confluence) and AI productivity tools (e.g., LLM-based assistants, automation platforms)
- Ensure data integrity, process compliance, and scalable tool usage.
- Research, evaluate and implement new tools to improve efficiency and automation maturity.
- Support the rollout of new tools, systems, and processes across the organization.
What You will Need:
Required Qualifications:
- Bachelor’s/Master’s degree in Business, Engineering, Information Systems, or related field.
- 3–4 years of experience in Product Operations, Business Operations, or Process Improvement roles.
- Strong understanding of:
- Product lifecycle in Agile environments
Similar Jobs
CrowdStrike
Principal Product Manager
JetBrains
Product Lead / Entrepreneur in Residence (Project Bonsai)
BlackRock
Multi-Asset Strategies & Solutions, Product Strategist, Vice President, Japan
Humana
Executive Administrative Assistant
Humana
Lead Product Manager - IVR, Digital IVA & Conversational AI
Mastercard