Senior Experience Designer

Confirmed live in the last 24 hours

Real Chemistry

Compensation

$100,000 - $120,000/year

Boston - Massachusetts; Carmel - Indiana; Chicago - Illinois; Lambertville - New Jersey; Remote - USA; San Francisco - California; Water Street - New York

Hybrid

Posted April 10, 2026

Job Description

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is looking for a Senior Experience (UX) Designer to join our growing team!

21GRAMS, part of Real Chemistry, takes an innovative approach to advertising, and focusing on making healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, “Be good to each other, but hard on the work.” A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you?

This is a senior level Experience Design position that will provide support in execution of creative and digital experiences for various clients across the agency. Organization, positivity and flexibility are essential as you work both autonomously and collaboratively to discover creative solutions based on quantitative and qualitative research. We want Senior Experience Architects who love unraveling tough problems and inspiring people to think strategically about experiences in fresh new ways.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville, or San Francisco—or remotely within the US, depending on team and business needs.

What you’ll do:

· Lead and own the creation of experience deliverables including wireframes, clickable prototypes, functional annotations, experience strategic thinking, customer journeys, and sketches

· Conduct in-depth user research, usability testing, heuristic analysis and competitive analysis

· Lead in the crafting of projects of all stages from concept to implementation (that includes but is not limited to design process, research, prototype and building); collaborating with project managers and account leads to set project goals

· Effectively provide experience and support in applying consumer needs, brand guidelines, strategic insights, etc. to a variety of digital solutions including but not limited to: journey maps, UI flows, and storytelling deliverables

· Contribute and critique design work with the creative teams daily, offering and taking constructive feedback; as well as providing feedback to the junior and mid-level designers

· Utilize and advocate for human-centered design process and thinking; driving user-centered strategies in design and interaction suggestion

· Lead with action to inspire and encourage teams in use of new methods and push thinking

· Research and stay current in digital design trends, tools, and technologies within all industries, but especially the healthcare industry.

· Assist in continued learning opportunities for team

· Lead presentation to internal teams as well as take part in some client facing meetings and communication

· Mentor mid-level and junior designers on

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