Operations Coordinator

POSITION SUMMARY: 

This role is essential in supporting the operational efficiency and data integrity of the resource management function for the Studio Team. The Resource Management Coordinator ensures that all studio team members and stakeholders are effectively using Workfront, maintains accurate and clean resource data, and triages resource issues across teams. This role is detail-oriented, organized, and proficient in resource management tools. The coordinator works closely with the Resourcing Director to support data quality and facilitate seamless cross-team coordination in a fast-paced studio environment. Chicagoland area candidates, hybrid in-office 3 days per week required.

RESPONSIBILITIES: 

Workfront Enablement & Support

• Support studio team members in using Workfront for resource planning and scheduling
• Provide guidance and training on resource management tools and best practices
• Ensure team members are accurately inputting resource data and availability in Workfront
• Monitor that resource information is being consistently and correctly updated across the system
• Troubleshoot Workfront issues and escalate technical problems as needed
• Create and maintain documentation and resources to support Workfront adoption

Data Quality & Maintenance

• Audit and clean up resource data in Workfront on a regular basis
• Identify and correct inaccurate, duplicate, or outdated resource information
• Maintain data integrity across all resource records and fields
• Ensure studio resource data is current, accurate, and accessible
• Support standardization of data entry and naming conventions
• Generate data quality reports and flag issues for the Resourcing Director review

Cross-Team Triaging & Coordination

• Triage resource conflicts and scheduling issues across studio and other teams
• Identify bottlenecks, overlaps, and inefficiencies in resource allocation
• Escalate complex resource issues to the Resourcing Director with recommendations
• Facilitate communication between teams regarding resource availability and needs
• Support the pool model by identifying and flagging potential silos in resource allocation
• Coordinate resource questions and requests from stakeholders

Reporting & Analytics

• Compile and organize resource data from Workfront for reporting and analysis
• Generate routine resource reports and capacity summaries as requested
• Track key resource metrics and performance indicators
• Prepare resource status dashboards and visualizations for leadership review
• Assist with data analysis to support resource planning and forecasting insights
• Monitor and report on resource utilization trends

Process Support & Docum