Sr. IT Infrastructure Engineer

Confirmed live in the last 24 hours

Neo4j

Compensation

$150,000 - $210,000/year

Remote: United States

Remote

Posted March 26, 2026

Job Description

About Neo4j:

Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter.

Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

The Role:

Neo4j is looking for a Sr. IT Infrastructure Engineer working remotely in the US! We continue to grow and are looking for a resourceful, people-focused, and tenacious Engineer. The successful candidate will prioritize automating IT deliverables and working collaboratively with the business. As we continue to scale IT’s capabilities, having an understanding of enterprise IT maturity and knowing what great can look like is critical to achieving our goals. You are an expert at working with cross-functional teams, can deal with a lot of ambiguity, and synthesize large amounts of information into a straightforward story that keeps everyone aligned. You’re a self-starter who loves to own things end-to-end. You make things happen and like being rewarded with autonomy.

What you’ll do:

Scale our tools (endpoint, identity, and infrastructure).
Improve our users' experience by applying your deep understanding of cloud-first IT.
Deliver solutions & suggest tools that integrate with our existing tech stack to help us meet the demands of the business.
Effectively manage IT infrastructure operations and peer closely with Security.

Responsibilities:

Extending our use of identity and access management, contributing to IT processes, automation, documentation, and project management, and cloud governance and access management.
Developing resilient integrations to connect systems and databases.
Automating everyday tasks (with a focus on low/no-code systems when available.)
Managing and implementing projects with business teams, including documentation, change management, and translating user requirements.
Effectively collaborating with a distributed, global IT team and workforce to resolve incidents and outages.
Acting as the SME for many of the below systems and platforms, and writing documentation to enable the rest of the team to help support those platforms.

Experience:

At least 5 years of corporate experience with:
Integrating systems and automating processes via API, custom scripts, or no/low code solutions, with some of the following languages and tools: bash, python, javascript, Postman, AWS Lambda, Workato, Okta Workflows.
SaaS administration, automation, integrations, and management of platforms such as Okta, Google Workspace, Slack, O365, Github, Atlassian suite, Zoom, and Crowdstrike Falcon.
Policies, configurations, patch management, and scripting on MDM solutions such as JAMF & Intune
Managing incidents, changes, knowledge bases, and service requests on a ticketing platform within ITIL standards.
Cloud management: tagging, IAM, mana