Manager, Change Management & Organizational Effectiveness

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Manager, Change Management & Organizational Effectiveness partners with business and HR leaders to help teams successfully navigate change and build long‑term change capability across the organization. This role provides hands‑on consulting support for change initiatives while also designing and delivering learning experiences that strengthen leaders’ ability to lead through change. This role balances project-based change support with a learning and capability-building lens, ensuring change is not only implemented well, but sustained over time.

Job Duties & Responsibilities

Consult with project and initiative teams to plan and execute end‑to‑end change management activities, including:

• Change project intakes, with business and HR leaders to assess change initiatives and provide guidance on the appropriate level of change management support.

• Serve as a thought partner to leaders on how change will impact people, teams, and ways of working. Tailor change approaches to fit the size, complexity, and pace of each initiative.

• Stakeholder analysis and engagement strategies

• Leader alignment and sponsorship

• Communication and messaging approaches

• Adoption and reinforcement planning

Apply a learning and development lens to strengthen organizational change capability over time. Design and facilitate learning experiences for leaders, teams, and HR focused on:

• Leading through change

• Leveraging DSG Change framework and tools

• Building trust and clarity during uncertainty

• Reinforcing new behaviors and ways of working

• Coach leaders and people managers on their role in driving adoption and sustaining change.

Collaborate closely with HR partners (e.g., Talent, Learning, Communications, HRBPs) to integrate change management into broader people strategies. Help teams connect change efforts to business priorities, culture, and performance expectations.

Develop practical tools, frameworks, and resources that leaders can use to lead change more effectively. Contribute to the evolution of change management standards, playbooks, and best practices.

Share insights and lessons learned across initiatives to continuously improve how change is led across the organization.

QUALIFICATIONS:

• Bachelor's Degree required; advanced degree in Organizational Psychology, Human Resources, Learning, or a related field preferred

• 5-7 years experience, including experience in change management, organizational effectiveness, learning, or a related consulting or internal role, demonstrated experience supporting enterprise or large scale change initiatives, experience designing and facilitating leader learning experiences related to change or leadership effectiveness, familiarity with change management frameworks and adult learning principles.

• Functional expertise in Change Management practices, tools, and strategies

• Experience guiding leaders through ambiguity, resistance, and competing priorities.

• Strong consulting mindset with the ability to influence without authority.

• Strong facilitation and storytelling skills, particularly with leader and executive audiences.

• Ability to translate business strategy into people‑centered change approaches.

• Ability to design practical, adult‑learning‑based experiences that drive behavior change

• Comfort working across multiple initiatives at once in a fast‑paced environment

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VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!