Software Engineer (2-4 yrs in Salesforce Devops & Metadata API)

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role:

Gartner is looking for a full-time Salesforce DevOps Engineer to join the Salesforce DevOps and Release team. As a key member of the Salesforce DevOps team, you will be working closely with Salesforce Platform and Development team to manage day-to-day code deployment and CI/CD activities on Salesforce Orgs. You will also be responsible for periodic maintenance of various salesforce non-production orgs/sandboxes including scheduled Production Releases and Hotfixes.

What you will do:

• Understand the requirements and provide one or more options for the solution, utilizing Salesforce best practices.

• Perform hands-on solution design, proof-of-concepts and development and testing tasks as required in support of the implementation activities.

• Manage critical customer cases and maintain clear and concise case documentation.

• Work with a cross-functional SCRUM team to maintain and enhance SFDC Platform

• Research and find opportunities to utilize SFDC best practices, guidelines to improve system productivity scaling and monitoring.

• Participate in code reviews, peer inspections, and technical design/specifications.

• Managing the incidents and resolutions with a strong emphasis on root cause analysis

What you will need:

Experienced professional with 2+ years of relevant experiences in the force.com platform, understanding SFDX tools and salesforce components. The candidate should have a strong knowledge of Salesforce Setup Objects, administration, and deployment activities. Experience deploying code to Salesforce non-production or production orgs.

Must have:

• Experience in Jenkins Job configurations and DSL, Bitbucket and SFDX / metadata API.

• Strong knowledge of Salesforce applications including configuration, process builders, workflows, Custom Settings, and database design.

• Advanced knowledge of Salesforce data model, custom objects, workflows, and configuration.

• Ability to understand current system design and enhance the system to support automation goal.

• Strong Team Player, Critical Thinker, Analytical, and strong Problem-solving skills

• Experience executing the release activities, pre-post deployment activities and data loader.

• Strong understanding of the deployment model, destructive and constructive packages/manifest and provide multiple solutions to unblock development

• Strong understanding of Salesforce Releases, Support Model and Sandbox Maintenance

• Shifts/Timings: Shift can be 11 AM - 8 PM or 3 PM - 12 AM IST based on the project needs. The candidate should be flexible to support on the weekends, whenever needed.

Nice to have:

• Experience integrating Salesforce with different system using Webservices (REST or SOAP) or middleware

• Certified Salesforce.com platform developer or Administrator.

• Experience with OwnBackup, AutoRabbit /Copado, SonarQube or any DevOps tool around Salesforce platform

Who you are:

• Bachelor’s or Master’s degree in computer science, Information Technology, or related field

• Possess strong communication and interpersonal skills.

• Must be familiar with Salesforce DevOps model, Changesets, Metadata and Salesforce Setup configurations.

• Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment.

• Strong desire to improve upon their skills in software development, frameworks, and technologies

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

#LI-PM2

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:108418

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