Associate Manager Tech Innovation and Project Management - Asset Protection

About the Role

This role manages technology proof-of-concepts, pilots and platforms within Asset Protection, Legal, and Government Affiars focusing on projects that advance strategic objectives and help keep the enterprise safer. Responsibilities include overseeing day-to-day project execution, coordinating stakeholders, and supporting post-pilot platforms that remain within the AP organization.

The position drives execution of technology initiatives in close partnership with Gap Tech/IT business partners. Success in this role requires building strong cross-functional relationships to understand shared goals and challenges, enabling the delivery of effective, scalable solutions. The role also ensures alignment with industry standards, best practices, and Gap Inc. operating expectations.

A deep understanding of existing, emerging, and future technologies, programs, and trends is critical. Additionally, this position contributes to strengthening the value proposition of technology solutions across functional areas and supports the development of the technology innovation hub, with a focus on continuously improving content, adoption, and overall functionality.

What You'll Do

Technology and Innovation support across all COEs.

• Identify innovative technology solutions

• Benchmark technology solutions working backwards from internal customer requirements to drive recommended solution providers

Project Management

• Support AP and PDM approved projects

• Partner with key stakeholders (Gaptech, vendors, and business owners) to drive the delivery of proof of concepts from inception through implementation

• Facilitate required approvals with business partners (Legal, ER, R/E, A&E, Store Maintenance, Brand) to implement projects and proofs of concepts

Vendor Relationships

• Coordinate vendor demos across key stakeholders.

• Facilitate the successful completion of approvals and vendor paperwork to ensure compliance (NDA, POC agreements, Supplier set up).

AP Technology Platforms

• Own a product platform, ensuring alignment with Gap Inc.’s strategy and roadmap.

• Influence and communicate product needs to meet Gap Inc. strategy and roadmap

• Deliver product releases and enhancements in partnership with Change Management

Process & Documentation

• Keep “Tech Innovation Hub” SharePoint site updated

• Create and maintain process maps as needed to ensure alignment with overall program success

• Collect stakeholder feedback on product successes, challenges, and opportunities and share-out with vendors

Who You Are

• Bachelor's degree or equivalent experience

• Project management certification (e.g., CAPM, PMP) is not required at the time of hire but must be obtained within the first year of employment.

• 5+ years of Operations experience with a focus on technology solutions and project management

• Effective communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions

• Able to use rigorous logic and methods to solve problems with effective solutions

• Able to build constructive and effective relationships with a broad and diverse group of business partners

• Time management and ability to prioritize /multitask

• Influential and Articulate