Enterprise Program Manager
Confirmed live in the last 24 hours
Lighthouse
Compensation
$50,000 - $99,500/year
Job Description
At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.
Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities.
At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship?
What you will do#-Hybrid
As an Enterprise Program Manager, you will be dedicated to the success of our largest global clients. You will act as the central point of coordination for all ongoing projects, managing a portfolio of enterprise accounts. In this autonomous role, you will steer complex programs, from Business Intelligence implementations to new product onboardings, driving regional alignment and strengthening key client relationships.
Where you will have impact
- Lead the end-to-end implementation of our solutions, including Business Intelligence dashboards, for our largest global clients.
- Organize and manage all projects within your enterprise accounts to ensure on-time delivery and the achievement of business objectives.
- Establish clear program governance and guide stakeholder expectations, from individual hotel properties to C-level executives.
- Create and maintain clear project documentation outlining timelines, activities, and potential risks using task management tools.
- Act as a vital bridge between clients and our internal Product and Engineering teams to capture custom requirements and manage delivery timelines.
- Drive customer satisfaction, retention, and growth by developing robust project plans and leading regular status calls with key global chains.
- Serve as the voice of our customers, providing actionable feedback to internal teams to enhance our products and processes.
About our team
You'll be joining our Customer Growth team, a close-knit and collaborative group of professionals from all over the globe. Led by one of Lighthouse's founders, our mission is to nurture amazing client relationships by retaining and growing our customers. In this team, you'll have the autonomy to make your mark while being a key player in our global strategy. We are passionate about delivering an exceptional customer experience and are excited for you to help us make a real impact.

What's in it for you?
- Flexible time off: Autonomy to manage your work-life balance.
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