Sr Director, Billing Product Management

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

 

The Opportunity and The Team

Zuora’s Billing organization is the foundation of our platform and the center of innovation driving modern monetization. Billing is no longer a back-office process — it’s a strategic capability that defines how subscription businesses launch, price, package, and scale. As Senior Director of Product Management, Billing, you will own the product vision and roadmap for Zuora’s flagship billing capabilities: rating, usage and subscription management, pricing and packaging, invoicing, taxation, and integration with finance systems.

You will lead a global team of product managers responsible for evolving Zuora Billing into the most flexible, scalable, and intelligent monetization engine in the industry. This includes driving innovation in usage-based and consumption models, dynamic pricing, and AI-driven billing automation. You will partner closely with engineering, design, finance, and go-to-market leaders to translate market trends and customer needs into capabilities that power the world’s leading subscription and usage-based businesses.

This role requires strong strategic thinking, deep understanding of billing and monetization in recurring revenue models, and proven experience managing complex enterprise-grade SaaS products. You will operate as a critical member of the Product leadership team, shaping the strategy and execution that defines Zuora’s next decade of growth.

This is a high-impact role with visibility across the executive team and customer base.

What you’ll do

• Define and execute the strategic vision for Zuora Billing, ensuring alignment with company mission and financial outcomes.
• Lead a team of product managers across multiple product areas, developing cohesive roadmaps that deliver measurable impact.
• Partner with enterprise customers to identify emerging monetization models, translating those into product innovation across rating, invoicing, and usage management.
• Drive modernization of the billing platform to support large-scale performance, multi-entity billing, and AI-driven automation.
• Collaborate with cross-functional leaders in engineering, finance, GTM, and customer success to deliver high-quality, compliant, and extensible products.
• Oversee the product strategy for advanced monetization features such as tiered pricing, prepaid/postpaid models, credit/debit memo automation, and revenue recognition integration.
• Champion the evolution toward usage-based and hybrid monetization models; ensure the platform enables flexibility, scalability, and audit-grade control.
• Lead roadmap prioritization and trade-off decisions using structured frameworks, metrics, and KPIs.
• Represent the Billing product line in executive and customer forums, articulating vision, differentiation, and progress.
• Ensure collaboration across Product, Engineering, and Revenue teams to deliver end-to-end order-to-cash experiences.

 

About You

• 12+ years of product management experience in SaaS or enterprise software, with at least 5 years in leadership roles.
• Proven experience owning large-scale billing or monetization platforms, preferably in subscription, usage-based, or hybrid revenue businesses.
• Deep understanding of pricing, rating, invoicing, tax, and integration with ERP/finance systems.
• Demonstrated success in managing global teams and delivering mission-critical enterprise SaaS capabilities.
• Strong analytical rigor and ability to synthesize qualitative and quantitative insights into clear product decisions.
• Experience working with AI-driven automation, workflow orchestration, or process optimization products.
• Track record of influencing executive-level stakeholders and driving alignment