IT -Desktop Systems Specialist

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Job Title:                               IT -Desktop Systems Specialist

Locations:                             Cadence Osaka Japan Office

Job Overview:

The role will be based in our Cadence Japan Office.  Candidate will be a member of our Global IT Site support team on the ground providing IT support.   Engineer will be providing & owning support at multiple locations in Japan.  Engineer will be working with our global IT teams including but not limited to, our network, storage, INFOSEC, Desktop and PMO teams.

Job Responsibilities:

• Front line on the ground local support for all aspects of IT for sites in Osaka.
• Linux\Windows\MAC installations, troubleshooting, maintenance, service, and break-fix issues.
• Troubleshoot applications issues on across multiple platforms, including smart devices.
• Assist users in daily problem-solving and act as an escalation point to our service desk for local user issues.
• Will be required to work occasional unusual hours based on emergencies and maintenance needs.

• Management inventory of systems & accessories while adhering to asset management process.

• Manage assigned  tickets while ensuring adherence to stated SLA’s for all Jira tickets
• Manage and maintain site documents as part of the Site consistency program.

Job Qualifications:

• Bachelor’s degree in Computer Science or related field
• 3+ years’ continued experience in IT role preferable within multinational.
• Experience troubleshooting Network systems in global environment
• Experience troubleshooting Linux & Windows & MAC systems in global environment.
• Experience with AI script, Python, Json will be beneficial.
• Experience with systems tools including SCCM
• Experience working on projects & ability to drive & own initiatives is essential

Nice to have:

• A team player
• Excellent communication skills, which will be required to engage with senior R&D and IT staff across the globe.

• Experience with all aspects of laptop, desktop & peripheral  hardware. 

• Deep OS and configuration troubleshooting.
• Hands on Linux installation & troubleshooting experience.
• Excellent communication skills which will be required to engage with senior R&D and IT staff across the globe.
• Knowledge and ability to troubleshoot basic networking problems.

Additional Skills/Preferences:               

The successful candidate should:

• Have the ability to communicate and present effectively 
• Be able to work and integrate well in a team environment
• Have a pro-active attitude to problem solving and optimization

Personal skills

• Friendly, pleasant with high communication skill.
• Self-learner. Highly motivated. Open minded.
• Works independently.  Requires minimal guidance.
• Ability to quickly comprehend the functions and capabilities of new technologies
• Systematic view for complex environments
• Ready and enjoys learning new things with a can-do attitude.
• Knowledge of the EDA business a bonus.

Check what we can offer you: 

• Possibility to cooperate with people from around the world in an expanding global organization
• Competitive salary

Travel:   As you will support multiple locations, some travel to other  sites in Japan will be required.

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