Vice President of Customer Success

Confirmed live in the last 24 hours

Houzz

Remote - US

Remote

Posted January 28, 2026

Job Description

About the Role

Houzz is the leading platform for home renovation and design, connecting millions of homeowners with home improvement professionals through best-in-class software and advertising solutions. We are seeking a Vice President of Customer Success to lead and scale Customer Success across Houzz Advertising and Houzz Software, with full accountability for customer retention and product adoption.

This executive will build a world-class, data-driven Customer Success organization that ensures customers realize measurable value, deeply adopt Houzz products, and remain long-term partners of the platform. The VP of Customer Success will be a key member of the Revenue and Product leadership teams, partnering closely with Sales, Product, Marketing, and Finance.

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