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Lead / Manager

HRBP Director, Product Management

Confirmed live in the last 24 hours

Twilio

Twilio

Remote - US
Remote
Posted April 6, 2026

Job Description

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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See yourself at Twilio

Join the team as Twilio’s next HRBP Director, Product Management

About the job

This HRBP Director role partners directly with the senior leaders shaping Twilio’s Product Management organization.  

This is a hands-on, high-impact IC role designed for someone who loves being at the heart of product strategy and innovation, thrives in product development environments, and energized by the opportunity to apply OE/OD practices and tools to ensure business success.  

This role joins a broader HR team that supports Product, Engineering, & R&D.

Responsibilities

You’ll shape the future of Twilio’s Product Management org by crafting and delivering-on a bold talent strategy that elevate capabilities, evolve how teams collaborate, and strengthen organizations built to create world-class CPaaS products.  This is achieved  by:

  • Spotting opportunities through consultative, data-driven discovery efforts
  • Partnering with executive clients to create durable, pro-active talent strategies 
  • Designing and deploying high-impact talent program
  • Partnering with HR CoEs to ensure your clients extract max value from enterprise programs
  • Supercharging your work by leveraging AI tools to move faster, work smarter, and create space for deeper strategic work

Qualifications 

Required:

  • 14+ years of HRBP experience
  • Deep knowledge of product development orgs, including operating models, methodologies, roles, and trends
  • Proven ability to deliver scalable, high-ROI, business-first people programs
  • Exceptional communication, coaching, and relationship-building skills
  • Energized by learning, solving complex problems, and driving results

Desired:

  • Experience partnering with internal OE consultants and/or HCM strategy firms
  • Background working within HRBP teams that build and drive functional talent strategies

Location

This role will be remote, US

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Il

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