Back to Search
Overview
Lead / Manager

SVP, Client Services

Confirmed live in the last 24 hours

Omnicom Health

Omnicom Health

New York, NY
On-site
Posted April 10, 2026

Job Description

At Omnicom Health Medical Communications, we give science a story to tell. As a global leader in publications, medical affairs, regulatory consultation, and AOR medical communications, we boldly define the journey from molecule to market for pharmaceutical and biotech clients. Our agency is powered by the convergence of highly skilled people, a higher purpose, and the nexus of science and technology innovation.

We support 150+ transformational medicines across pharma, biotech, and healthcare. From early‑stage discovery through commercialization, Omnicom Health Medical Communications partners with the medical communications community across the lifecycle of their assets—supercharging their science to engage and reach healthcare professionals.

SVP, Client Services, Business Unit Lead

CMC-3E SVP, Client Services BU lead criteria:

  • SVP level
  • Based in North America and able to attend frequent in-person meetings at client headquarters in NYC
  • Demonstrated expertise in resource planning and allocation
  • Strong financial acumen, including budget management and forecasting
  • Experience overseeing a sizeable book of business
  • Extensive experience in commercial medical communications
  • Ability to support and collaborate with teams across multiple regions, including North America and the UK

Category

BU Lead

Overview

Focus on translating client strategy, managing specific client portfolios, direct team leadership, and ensuring client success and organic growth within their BU.

Client strategy for their accounts, meeting forecast and profitability targets, direct team management (mentoring, performance), client relationship management, project oversight, organic growth within their BU, and support for new business development impacting the BU.

KPIs:

  • Business Unit P&L (Revenue, Profitability by Account)
  • Client Satisfaction Scores (e.g., NPS, formal feedback)
  • Client Retention Rates for the BU's Portfolio
  • Organic Growth from Existing Clients within the BU
  • Team Member Engagement and Retention within the BU
  • Project Delivery Success Rates and Quality Metrics

Job Summary

The Business Unit Lead is responsible for translating the division's strategic vision into actionable plans and successful outcomes for a specific portfolio of clients and brands. This role drives client satisfaction and organic growth within their assigned Business Unit, directly manages and develops the team members within the BU, and ensures the efficient and effective delivery of all client work. They are the senior owner of their client relationships and the day-to-day operational success of their accounts.

Reporting Structure

Division Lead

Strategic Vision & Leadership:

 

 
  • Contribute to the development of the overall divisional strategy and then translate that strategy into clear, executable plans for their specific Business Unit and client accounts.
  • Develop and oversee client strategies for their assigned portfolio, ensuring alignment with client objectives and agency capabilities.
  • Serve as a trusted strategic partner and primary point of contact for senior client stakeholders within their BU's accounts.
  • Establish trusted partnership with other BU leads within the division, BU leads across OHMC and functional leads
    • <
    gorustaiiosdata

    Similar Jobs

    Verizon

    Verizon

    Retail Sales Associate Spanish Bilingual

    Mid-Level7700 N 10th, McAllen...
    Lowe's

    Lowe's

    Full Time - Sales Associate - Plumbing - Day

    Mid-LevelAmherst, NH 2526
    General Dynamics IT

    General Dynamics IT

    Capture Director, Air Force and Space Force

    Lead / ManagerAny Location / Remot...$178,500 - $241,500/year
    Skillsoft

    Skillsoft

    Federal Account Executve

    Lead / ManagerUS - Remote
    Salesforce

    Salesforce

    Senior Account Solution Engineer

    Senior2 Locations
    Salesforce

    Salesforce

    Account Executive, ESMB - Thailand Market

    Lead / ManagerThailand - Bangkok