Multimedia Designer Specialist

Are you curious, motivated, and forward thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

Change Management & Leveraged Services team pulls together all shared functions used across the division. This includes Training & Certification as well as Recruitment and Contractor Management. As a team our aim is to provide cost benefits and scale at pace.

What you will be doing:
Working with your Training Manager to lead or support a suite of learning products and new launches, shaping learning strategy and project development for the Line of Business products. Maintaining relationships with stakeholders and SMEs to stay updated and identify training impacts. Collaboration with management on resourcing requirements and overseeing peers involved in multiple concurrent projects is key.

General Responsibilities:

• Conducts and analyses training needs assessments following conventional instructional design methodologies.

• Collaborates with functional and technical personnel as part of the TNA.

• Determines and documents appropriate instructional strategy and project scope based on a completed needs assessment.

• Reviews and accurately interprets technical or relevant documentation as they pertain to course development.

• Designs effective instructional materials, interactions, simulations and assessments to support the required instructional strategy.

• Interacts with product managers, subject-matter experts, application development and others to determine scope of a project, accuracy and timely delivery.

• Use state of the art tools and technologies for development, maintenance, production and distribution training content, plus seek, test and champion new learning tools/technologies.

• Follows best practices in technical development to ensure a consistent development process.

• Designs and develops criterion-based training assessments.

• Assesses feedback from learners to evaluate and improve effectiveness of training.

• Markets training courses and services to the end user

What you bring:

• Experience of leading launches and developing the training strategies to support.

• Experience of managing training development projects/programmes.

• Experience of managing a range of stakeholders, obtain content from SMEs with a range of seniority and create strong positive relationships.

• Ability to design and deliver digital training content using a range of applications

• Ability to use video editing and script writing for digital learning solutions on a range of formats

• Work collaboratively to design creative, innovative and engaging learning resources.

• Work collaboratively with your project leads and SMEs to ensure that learning solutions are innovative and meet the need.

• Liaise with other internal e-learning specialists for best practice tips and approach.

• Identify and manage signatories to obtain sign off at each stage of the learning cycle.

• Manage content delivery and timelines ensuring key milestones are met.

• Financial services experience

As a well-rounded Learning Professional, candidates’ skills and experiences are likely to include:

• Experience of leading design teams and shaping content with SMEs

• Presenting design strategy to management teams/snr stakeholders

• Extensive experience designing and script writing digital learning solutions

• A strong understanding and proven delivery of learning design principles

• Innovating and pushing creative boundaries

• Strong attention to detail to assess and provide feedback on others’ work

• Troubleshooting content issues and ensuring solutions are implemented

• Being up to date with current accessibility standards

• Being up to date with changes and innovation in Learning & Development industry

Added bonus if you have:

• Knowledge of implementation of certification programmes within a learning solution

• Previous experience of working with FIS

• Broad knowledge of using AI within learning design and delivery

What we offer you:

• A work environment built on collaboration, flexibility and respect 

• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing (including private healthcare, 26 days of vacation, hybrid work model, etc.)

• Varied and challenging work to help you grow your technical and L&D skillset

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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