Assistant General Manager - Philadelphia (Freelancer)

About the Role: 

Fever is looking for an Assistant General Manager to assist in leading and managing the operations of a large-scale, outdoor immersive experience in the Philadelphia area between mid-October 2025 and mid-March 2026. This is a full-time, seasonal position. Applicants can expect to work between 30-45 hours per week, depending on need. 

Responsibilities will include: 

1. Daily Operations & Logistics

• Oversee on-site management and operations of the experience (greater Philadelphia area)
• Develop and implement a smooth daily operational flow and maintain experience standards in collaboration with the General Manager and Production Team
• Coordinate schedules for staff, vendors, tech, security, parking, etc., within budget, including daily break schedule. 
• Help brainstorm and implement methods of optimizing operational and staffing costs. 
• Set up and manage systems for stock handling and storage
• Manage stock levels and ordering of supplies
• Coordinate laundering of staff uniforms
• Execute and manage weatherization plans in collaboration with the Production Team. 
• Coordinate and optimize shuttle services between parking and venue
• Ensure cleanliness and safety of the venue
• Maintain operational budget control
• Work with Fever’s Production team to maintain the quality of the show

2. Team & Vendor Management

• Assist in training all staff members and manage suppliers as needed
• Communicate daily with venue staff and leadership
• Manage and report staff payroll
• Help Load-In, Organize, and Maintain our Back of House, Production Village, and Crew Break Areas
• Act as liaison between venue, partners, and Fever
• Weekly reporting to management on issues and updates, including nightly GM reports to production staff. 

3. Guest Experience & Front-of-House

• Act as authoritative point of contact for guests, neighbors, vendors, and venue
• Handle guestlist and assist with check-in procedures, when necessary.
• Respond to guest issues, special requests, and escalations
• Ensure high-quality guest experience from arrival to departure
• Escalate any necessary guest experiences to the production team.

Schedule & Pay: 

The 1099 contract will be for 6 months, starting in Mid-October and running through March 2025. The experience will be open four days a week from 5:00 pm-10:00pm, with several weeks of seven day operations and holidays in December. On a standard operating day, Management can expect to be on site from 3pm - 11pm, and on site as needed during load-in. The General Manager will work with an Assistant General Manager to coordinate working Thanks