Early Retention Program Manager

Confirmed live in the last 24 hours

Payoneer

Bangalore, India

Hybrid

Posted March 18, 2026

Job Description

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

We are seeking a highly analytical and cross-functional Early Retention Program Manager to lead company-wide initiatives aimed at reducing customer churn within the first three months of the customer lifecycle.

This role will work closely with Go-To-Market, Operations, Platform and Risk teams to identify the root causes of early churn, design and execute structured framework, strategy and action plans, and drive measurable improvements in early-stage customer retention. The ideal candidate combines strong analytical capabilities with exceptional stakeholder management and program leadership skills.