IT Systems Engineer, Corporate Systems & Infrastructure — Senior/Staff

About the role

The Corporate Infrastructure team builds and operates the platform layer the rest of IT Engineering runs on — cloud infrastructure hosting our internal services, the CI/CD that ships IT's own code, the observability stack across the corporate environment, and the cross-system automation that wires together tools never designed to talk to each other.

You'll build deployment pipelines and internal tooling that let IT Engineering ship like a product team. You'll define SLOs for corporate services, build the monitoring to know when we're missing them, and run on-call for the things you deploy. You'll partner with our network and AV engineers as their infrastructure counterpart — automating physical-world systems, building the telemetry that tells us an office is degraded before someone files a ticket. The scope is broad and the team is deliberately small, which means you'll need depth across cloud, CI, and observability, strong judgment about where to invest, and a bias toward infrastructure-as-code over heroic manual fixes.

You'll report into IT Engineering and partner closely with Security, Network Engineering, and the broader IT org on the systems they depend on. This role is high-autonomy: you'll own the infrastructure roadmap, make architecture decisions, and be the engineer the rest of IT builds on. Your work will directly shape how we scale to AI Safety Level 4 and beyond.

Responsibilities

• Build and operate the cloud infrastructure that hosts IT's internal services
• Design CI/CD pipelines that let IT Engineering ship through code review and automated testing
• Own observability for corporate infrastructure — monitoring, alerting, dashboards, and SLOs
• Write cross-system automation that connects tools never designed to talk to each other
• Partner with network and AV engineering as the infrastructure-automation counterpart
• Build internal tools — CLIs, bots, dashboards — that make other IT engineers faster
• Run on-call for corporate infrastructure with post-incident reviews that drive durable fixes
• Champion Infrastructure as Code — infrastructure deployed through repeatable patterns rather than heroic efforts

You may be a good fit if you

• Have 5+ years building secure IT systems in complex environments — or, for Staff-level: have led cross-team projects that changed how an organization operates
• Excel at solving ambiguous problems with multiple stakeholders
• Communicate technical concepts clearly to any audience
• View IT Engineering as requiring product engineering rigor
• Successfully deliver complex projects from conception to production
• Write clear documentation as a natural part of your workflow
• Have shipped Infrastructure as Code in production — Terraform or similar, with modules and state you maintained
• Have run services with SLOs, on-call rotations, and incident response and incident reviews
• Have built internal platforms or tooling that other engineers depend on

Strong candidates may also

• Have transformed traditional IT operations into engineering-driven organizations
• Have built strong partnerships with Security and Engineering teams
• Practice modern development methods (code reviews, testing, CI/CD)
• Work effectively in distributed teams
• Have experience with ECS, Kubernetes or other container orchestration for internal services
• Have automated physical-world infrastructure deployment (e.g., network configuration, office technology, physical security systems)
• Have worked with enterprise integration or workflow automation platforms (e.g., Workato, n8n, Tines, or custom-built equivalents)

Technical Skills

• Python, Go, or PowerShell — you write real automation, not one-off scripts
• Terraform and Infrastructure as Code
• AWS or GCP cloud