Manager of HR Operations & Compliance

About Entrega
Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. We design, develop, and operationalize technology-enabled solutions through a high-performance services model built to elevate client experience and deliver measurable business value.

Position Summary
Entrega is seeking a disciplined, systems-oriented Manager of HR Operations to lead and strengthen the operational backbone of our HR function.  This is not a traditional HR Generalist role. This leader will be responsible for compliance, compensation governance, policy discipline, and the structural integrity of our people infrastructure.

This is an operational leadership role focused on building and running the systems that support employee lifecycle management, HR data integrity, compliance, and payroll coordination. This is not an HR Business Partner or advisory role.

In a technology professional services firm where margin, accountability, and performance matter, HR Operations plays a critical role in protecting both legal risk and economic discipline.  This role is primarily in-office to ensure close partnership with executive leadership, Finance, and Service Delivery teams.

Responsibilities
This description reflects the primary accountabilities of the role and is not intended to be an exhaustive list of all responsibilities. Role scope may evolve in alignment with business needs.

• HR Governance & Compliance
  • Own and maintain the company handbook and policy framework
  • Ensure compliance with federal and state employment laws
  • Oversee employment classifications and wage/hour compliance
  • Lead investigations and maintain documentation rigor
  • Maintain audit-ready personnel records and standardized processes
• Compensation & Job Architecture
  • Partner with Finance to ensure compensation aligns with internal banding and economic targets
  • Maintain job families, leveling structures, and documentation standards
  • Monitor compensation compression risks
  • Standardize offer letter governance and approval workflows
  • Ensure consistent compensation decision-making across leadership teams
• Payroll & Benefits Governance
  • Own payroll data preparation within the HRIS, ensuring accuracy of compensation changes, leave tracking, deductions, and employment status updates
  • Partner closely with Finance to ensure payroll reconciliation, financial accuracy, and compliance with wage and hour regulations
  • Manage payroll vendor relationships in coordination with Finance
  • Administer benefits programs, eligibility, and compliance requirements
  • Monitor benefit cost trends and support Finance with reporting and cost visibility
  • Ensure accurate documentation and tracking of leave and benefit elections
• Employee Lifecycle & Operational Discipline
  • Own and ensure disciplined execution of the full employment lifecycle, including onboarding, employee changes, documentation, and offboarding.
  • Establish and maintain compliant, consistent HR operational processes aligned to company policy and regulatory requirements.
  • Ensure payroll, benefits administration, leave management, and employment records are accurate and executed with precision.
  • Maintain clear documentation standards and audit-ready processes across all HR operations.
  • Identify and implement process improvements that strengthen operational reliability and reduce risk.
  • Serve as system owner for the HRIS platform, ensuring configuration, data integrity, reporting accuracy, and workflows align with operational standards and compliance requirements.
  • Partner cross-functionally to ensure HR data supports workforce planning, compensation administration, and leadership reporting needs.
    
    

Qualifications
The following qualifications reflect the experience, capabilities, and att