People Operations Coordinator, EMEA

This role is on-site and requires in-office presence in London 4 days a week. Candidates must be able to reliably commute to our London office.

We're looking for a People Operations Coordinator to be our on-the-ground HR and office presence in London. You'll play a hands-on role in supporting employees throughout their journey at the company, from onboarding to offboarding and everything in between, while helping keep our London office running smoothly.

You'll be the go-to person for employees in the UK, partnering closely with our US-based People team to ensure a seamless experience across time zones. The role is varied: one day you might be troubleshooting a facilities issue, the next you're helping improve an HR process or welcoming a new hire.

This is a great fit if you're highly organized, people-focused, and energized by a fast-moving environment where no two days are quite the same. A sharp attention to detail is essential -accuracy matters in everything from employee records to office logistics.

This is an onsite role, based out of our London office four days a week. During busier periods, we'd also look for flexibility in your working hours to collaborate more closely with our US-based People team.

Key Responsibilities:

Employee Lifecycle Management

• Global Onboarding: Drive the end-to-end onboarding experience for new hires across the US, EMEA, and APAC, processing all onboarding tasks accurately and within established timelines.

• Global Offboarding: Manage offboarding steps, ensuring smooth transitions for departing employees.

• HRIS Management: Maintain accurate HRIS data for payroll, reporting, and compliance purposes, with data integrity and timely updates.

Office Operations Support

• Serve as the primary contact for the London office, managing badge access, information from our co-working space, and vendor relationships to facilitate a productive work environment.

• Collaborate with team members to support local culture initiatives by planning and executing team gatherings and coordinating employee experience activities.

HR Support

• Manage and triage employee inquiries through HR service channels, with timely responses and effective issue resolution.

• Assist with auditing processes, ensuring that all documentation is accurate and up-to-date to maintain organizational integrity during audits.

• Support HR communications and explore the use of AI tools to enhance day-to-day tasks.

Key Behaviors:

• Process Ownership: Follow through on tasks from start to finish with care and accuracy. Stay one step ahead by anticipating what's needed next and flagging potential issues early.

• Friendly and Proactive Communicator: Share information often—both within the team and across the organization—with kindness, warmth, and a positive attitude. Know when and what to escalate.

• Collaborative and Welcoming: Work well with others and make colleagues feel comfortable and supported. Approach every interaction with openness and a team-first mindset.

• High Agency: Spot problems and take initiative to solve them. Look for ways to improve how things are done and embrace new challenges with curiosity.

You might be a good fit if you:

• Thrive in a fast-paced environment where each day looks a little different and projects change regularly.

• Are highly organized with a strong attention to detail—you make lists, follow them, and love checking things off. If something's delayed, you flag it early.

• Are passionate about supporting employees and helping people feel welcome and supported.

• Are a locked safe when it comes to confidential information—cautious, vigilant, and trustworthy with employee