SAP Solution Architect – Finance & Subscription Systems

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.

About the role:

Join us in redefining customer experience through Agentic AI and make sure our finance tech stack scales just as fast as we do. As our SAP Solution Architect – Finance Systems, you will own the end-to-end solution architecture across key finance domains (Order-to-Cash, Revenue Accounting, Procure-to-Pay, General Ledger, Tax, Treasury) and their integrations. You’ll translate business needs into clean, secure, and maintainable SAP architectures driving operational excellence through standardization, automation, and smart system design.

Areas of ownership:

• Provide technical leadership by creating and reviewing high-quality architecture designs and technical solution concepts across the Finance Systems domain.
• Lead solution design and support technical implementations for Order-to-Cash, Revenue Accounting, Procure-to-Pay, Record-to-Report, and cross-system integrations.
• Own architecture decisions for SAP S/4HANA + Subscription Management and their touchpoints with adjacent modules and third-party tools.
• Partner closely with Finance, RevOps, Business Operations, Data, and Engineering to streamline processes, reduce manual work, and improve controllership through better system flows and data quality.
• Drive integration strategy and execution (e.g., APIs, middleware, event-based patterns where applicable), ensuring reliability, scalability, auditability, and clear ownership.
• Establish and maintain architecture documentation, process maps, and enablement materials to support global finance users and stakeholders.
• Ensure adherence to project methodologies, change control, and operational best practices (testing, monitoring, incident handling, access controls).
• Act as a trusted advisor to senior stakeholders—balancing business outcomes, technical constraints, and long-term maintainability.

 

Who you are:

• Bachelor’s or advanced degree in Computer Science, Information Systems, Accounting, Engineering, Business - or equivalent practical experience.
• 5+ years of progressive SAP hands-on experience in consulting and/or IT, including multiple large-scale, complex, global implementations.
• Proven end-to-end experience in at least one full lifecycle SAP subscription billing deployment (Design, Build, Test, Support).
• Strong expertise in SAP S/4HANA Cloud, Subscription Management and/or BRIM 
• Solution architecture capabilities across Finance, Order-to-Cash, and Procure-to-Pay processes
• Understanding of integration patterns (APIs, middleware, SAP Integration Suite) and data migration strategies
• Good working knowledge of SAP adjacent areas such as BW / SAC and SAP Security fundamentals (roles/authorizations concepts, segregation of duties awareness).
• Excellent communication and stakeholder management skills - able to engage effectively across all levels of Business and IT.
• Strong ownership mindset: you work independently, prioritize well, and can drive multiple initiatives in parallel.
• Willingness to support critical go-lives and high-impact periods outside of standard business hours when required.

 

Our recruiting process:

Meet your manager → Case Study → Expert interview(s) → Bar Raiser Interview

 

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, rea