Software Engineer II - Athlete Care Technology (REMOTE)

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

At DICK’S Sporting Goods, we take a people-centric approach to everything we do. Our Athletes, how we refer to customers, and our Teammates, how we refer to our employees, are at the center of every decision we make so that we can provide transformational experiences online, in store, and in sport. When you join Technology at DICK’S Sporting Goods, you’re joining a true team that wins together. We help our Athletes and fellow Teammates better their best by innovating solutions to interesting business problems and empowering every Technology Teammate to be an innovator. And, while we work remotely from all over the United States, we provide virtual and in-person events for the team to hangout, from virtual escape rooms to cheering on the Pittsburgh Pirates at beautiful PNC Park.

JOB PURPOSE

In this role, you will be a part of a team with the Omni technology portfolio that is dedicated to crafting the future landscape of athlete care technologies to serve our agents and athletes.  This is a chance to create tailored experiences for our agents that resonate with our Athletes.  You will have the opportunity to work on technologies that power external communications, including chat and IVR, GenAI and build a next-generation platform that enables agents to engage with athletes fostering a community bound by a shared love of sport. Join a group of bright, talented, and kind people on a team that has high visibility across the organization.

As a Software Engineer II for the Athlete Care Technology team, you will:

• Collaborate with product managers, designers, and other engineers

• Architect and build best in-class-solutions.

• Perform business/software analysis.

• Leads initiatives within a product team. Supports initiatives that ensure enterprise systems remain best-in-class.

• Have an opportunity to build, innovate, and integrate with an athlete care technology platform on the latest technologies

• Research and learn to interpret data, trends, and benchmarks

• Work across many different channels including online, in-store, and various third-party platforms

• Mentor other engineers to deliver best in class solutions.

To be successful in this role you will love working with:

• People who are continuously striving to become better

• Java/Kotlin, Spring Boot, React, Kafka, Cosmos, Postgres, CI/CD, Azure Databricks

• Cloud-native architecture; Microsoft Azure, Kubernetes, scalability, reliability, observability

RESPONSIBILITIES                            

Software Development

Develop existing software and contribute to development of new software by analyzing and identifying areas for modification and improvement. Develop new software that is fast, secure and reliable to meet defined requirements.

Software Maintenance

Monitor, identify, and correct moderately complex software defects to maintain fully functioning software, with limited supervision from others.

Technical Developments Recommendation

Support efforts to research and suggest ways to optimize solutions to better meet user and/or business, performance, quality needs.

Software Roadmap

Maintain road map to facilitate software development and ensure the development work is prioritized in line with business requirements.

Faults Diagnosis and Correction

Find root cause and resolution to limit and address issues promptly.

Functional/Technical Requirements

Support collection of functional requirements using document analysis and workflow analysis to express requirements clearly and succinctly.

Technical Persistence Layer/Legacy Database Design/Development

Design database resources and provide physical modeling and design services to tune database solutions for optimum performance with some support from other teammates.

Program/Portfolio Management Support

Understand how to work within an established program management plan to achieve specific goals.

Ongoing Learning and Development

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

BEHAVIORAL COMPETENCIES

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.

Decision Quality

Makes good and timely decisions that keep the organization moving forward. For example, swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.

Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, identifies what needs to be done and acts quickly. Shows optimism and enthusiasm that affects others positively. Works independently, but knows when to ask for help.

Collaborates

Builds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others.

Instills Trust

Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, consistently adheres to organizational policies and practices, even when they are unpopular or inconvenient. Builds trust by honoring commitments and by being open and honest at work.

Courage

Steps up to address difficult issues, saying what needs to be said. For example, is known for expressing views directly and respectfully; communicates what needs to be said. Assumes personal ownership and responsibility when confronted or challenged; shows readiness to learn and to resolve issues.

Tech Savvy

Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.

#LN-JN1

QUALIFICATIONS:

• Bachelor's Degree or equivalent level preferred

• General Experience: Experienced practitioner able to work unsupervised (13 months to 3 years)

• Managerial Experience: Basic experience of coordinating the work of others (4 to 6 months)

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

 

Targeted Pay Range: $76,500.00 - $124,600.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.