Fulfillment Planning Supervisor, Day Shift

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Our Fulfillment Center team works on-site in Commercial Point, OH  to support our physical operations and plays a vital role in delivering the Babylist experience.

This role operates on the Day Shift - Monday through Friday from 8:00am - 4:00pm

What the Role Is

Our Commercial Point Fulfillment Center is how Babylist gets the right products to growing families at the moments that matter most. As the Fulfillment Planning Supervisor, you sit at the intersection of labor planning, data, and frontline operations — reporting to the General Manager and leading the Wave Planning team. You own how work flows through the building: connecting volume, labor, and execution so the right work gets released at the right time with the right staffing to hit throughput and service targets across all three shifts.

Day to day, you’re living in the WMS and planning tools, translating inbound volume, backlog, and business inputs into executable wave plans and labor allocations across days, nights, and weekends. Some days are deeply analytical: building labor models, refining forecasts, standing up reporting that gives operations leaders clear visibility into cost, efficiency, and performance. Others are fast and reactive: rebalancing labor mid-shift, adjusting waves on the fly, making real-time calls that directly impact output.

This role exists because our FC is entering its next phase of growth. Labor planning today varies by shift, and that inconsistency costs us. You’ll be the single point of ownership that makes planning consistent, data-driven, and scalable — and you’ll play a key role in building the foundation for future automation and systems improvements.

This is not a passive planning role. If you prefer static plans, clean inputs, or clearly defined playbooks, this will be a tough fit. The reality is constant tradeoffs — volume vs. labor, speed vs. accuracy, short-term fixes vs. long-term improvements. You need to be comfortable making decisions with imperfect data and holding your ground with operations leaders when the plan needs to change.

Who You Are

• 3+ years in a fulfillment center, distribution, or manufacturing environment with direct ownership of labor planning, production control, or workflow execution at high volume (50k+ units/day or similar)
• 1+ year managing hourly associates in a warehouse or DC, including performance management and shift execution
• Hands-on experience building and adjusting labor plans across multiple workstreams (pick, pack, replenish, receiving) in a WMS-driven operation
• Strong in Excel — pivot tables, lookups, basic modeling — and comfortable translating data into clear direction that operations teams can act on
• Experience working directly in a WMS (Manhattan, Blue Yonder, or similar), including releasing work, managing waves, and troubleshooting in real time
• You thrive in fast-moving, high-ambiguity environments where plans change daily and you adapt without waiting for direction
• Bonus points if you’ve worked in a dedicated Workforce Management or Resource Planning function, supported WMS implementations or system-driven workflow changes, or used tools like Tableau