Software Engineer II, AI Customer Interface Team

Confirmed live in the last 24 hours

Braze

Toronto

Hybrid

Posted March 24, 2026

Job Description

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As a Software Engineer II on Braze’s AI Customer Interface team, you will play a pivotal role in shaping the future of our AI decisioning solutions. You will work on high-impact initiatives and collaborate with cross-functional teams to drive innovation and excellence in our product offerings.

Your responsibilities will include:

Supporting Braze’s self-serve AI Decisioning product built in Vue.js and TypeScript
Rebuilding the Vue.js application in React, and integrating it with other customer engagement platform APIs
Building new interfaces that provide insights into the performance and behavior of AI decisioning agents
Building new experiences that allow users to customize their own AI Decisioning-powered marketing campaigns

WHO YOU ARE

Have 3+ years of relevant experience
Are skilled at working in modern frontend languages and frameworks (TypeScript, React, Vue, Angular, etc)
Comfortable contributing to backend development and integrating frontend applications with server-side APIs
Have significant experience with frontend testing frameworks (e.g., Cypress, Playwright)
Have a user-centric attitude and care deeply about UX
Pride yourself on writing elegant, maintainable code
Are comfortable working in a large frontend codebase with many stakeholders
Strongly preferred:
- Experience developing user experiences for machine learning and data-intensive applications
- Experience with Ruby on Rails and/or Node.js
- Familiarity with reinforcement learning concepts and applications

#LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work