Operations Coordinator

Confirmed live in the last 24 hours

WorldStrides

Compensation

$48,000 - $50,000/year

1919 Gallows Road Suite 700 Vienna VA 22182

Hybrid

Posted April 15, 2026

Job Description

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description

To hire, train and manage on-site personnel for the Non-DC market to include Boston, New York City, Philadelphia, Lancaster, Gettysburg, Charlottesville and Williamsburg hotels and to assist when needed with the Washington, D.C. market. Primary goal is staffing qualified and competent on-site personnel to provide exceptional service to our WorldStrides customers while on tour. Maintain a strong relationship with the core staff of on-site coordinators through consistent and meaningful personal interaction. Serve as a resource for the on-site coordinator staff. To function as a contributing member of the Operations division through effective communication and assisting other staff members as needed.

Additional Responsibilities:

• Maintain familiarity with Non-DC hotel properties and security arrangements. Accumulate knowledge of public facilities and tour sights to serve as an effective resource.
• Serve as a channel for business communications.
• Look for ways to maximize financial resources.
• Continually seek out ways to improve internal systems for efficiency and usefulness.
• Continually seek out ways to improve on the tour product.
• Additional duties may be assigned.
• Hire qualified On Site Coordinators (OSC) for Non-DC based hotel properties and assist the Washington, D.C. market as needed.
• Schedule/Positioning of on-site coordinators in Boston, New York City, New Jersey, Philadelphia, Lancaster, Gettysburg, Charlottesville, and Williamsburg to include but not limited to:
• Payroll approval
• Per diem requests
• Expense report approval (for both Non-DC & DC on sites)
• Assist with Travel arrangements – flights and car rentals as needed
• Help design and conduct On-Site Coordinator training sessions.
• Help maintain current paper/digital forms. Design new forms and reports when needed.
• Help update the On-Site Coordinator Information Resource (OSCIR) website and On-Site Coordinator Handbook on a yearly basis.
• Maintain contact with New York Operations staff. Act as the liaison between staff and the core On Site Coordinator staff.
• Work with the New York Operations staff on the scheduling of Field Specialists for luggage assistance at the hotels.
• Maintain contact with all members of the Non-DC On Site Coordinator Team in the noted destination cities.
• Work with the Non-DC Hotel Department team on the scheduling and confirmation of On Site C