Patient Affairs Manager

Position Summary
You will lead patient support programs and partnerships that improve care for people in Taiwan. You will work closely with medical, commercial, pharmacovigilance, legal and patient groups. We value empathy, clear communication, strong governance and practical problem solving. This role offers visible impact, learning opportunities and a chance to unite science, technology and talent to get ahead of disease together.

Responsibilities
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Design, implement and manage patient support programs and patient advocacy group activities in Taiwan.
• Build and maintain trusted relationships with patient advocacy groups, healthcare providers and vendors.
• Ensure programs meet medical governance, safety reporting and local regulatory requirements.
• Oversee vendor selection, contract execution, performance monitoring and corrective actions.
• Track program metrics, manage budgets and report outcomes and risks to stakeholders.
• Train and advise internal colleagues on appropriate engagement with patients and patient groups.

Why You?

Working model
This role is based in Taiwan and follows a hybrid working model. You will split time between office, field and remote work. Regular travel across Taiwan will be required.

Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• Bachelor’s degree in life sciences, nursing, pharmacy, public health, social sciences or related field.
• At least 3 years’ experience in patient support programs, patient engagement or healthcare project management.
• Experience working with patient advocacy groups or community organisations.
• Knowledge of Taiwan healthcare system and relevant local regulations.
• Proven skills in project coordination, stakeholder management and budget monitoring.
• Fluent in Mandarin and competent in English for internal collaboration and reporting.

Preferred Qualification
If you have the following characteristics, it would be a plus:

• Advanced degree in public health, clinical sciences or related discipline.
• Experience in the pharmaceutical industry or medical affairs functions.
• Familiarity with pharmacovigilance and safety reporting requirements.
• Experience leading cross-functional projects within a matrix organisation.
• Ability to analyse program data and drive process improvement.
• Comfortable using digital tools for patient engagement and program monitoring.

If this role speaks to you, we encourage you to apply. Tell us how your experience will help patients and how you will grow with us.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact APACRecruitment.Adjustments@gsk.com. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

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