Staff Content Designer - Meals and Health

Overview

Every year, people across the world spend nearly one trillion dollars on groceries. It’s an industry that’s been around for centuries. Food itself, however, has been a constant in people’s lives since the beginning of time. Yes, sustenance is essential, but it’s also much more than that. Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It can be a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time. Whether it’s a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need.

The Instacart Design Team is dedicated to making grocery shopping effortless for everyone and finding solutions to large-scale opportunities that will forever change the way people feed themselves and their loved ones. We’re a four sided marketplace and design for the needs of Consumer, Shoppers, Retailers, and Advertisers.

Within the Instacart Design org, we have exciting roles that will drive meaningful business impact through thoughtful strategy, experimentation, and high-quality execution. We design the end-to-end journeys that help customers discover, understand, and feel the undeniable value of Instacart, putting empathy for both prospective and existing members at the center of every decision. Our team blends product thinking, brand-forward storytelling, and behavioral insight to create cohesive, high-performing growth experiences. We pride ourselves on a culture of experimentation, accountability, and craft, continuously evolving how we design for conversion, retention, and long-term customer value.

We’re hiring for a Staff Experience  Designer to join the Meals and Health pod and lead briefs that cross multiple touchpoints along our end to end online grocery experience in app. You’ll obsess user, cultural and industry shifts in the Meals and Health spaces and inspire new features that come with strong value propositions that can be uniquely owned by the Intacart brand experience and online grocery ecosystem. This role will need to work very closely with teams across the end to end shopping experience as well as new modalities that help deliver experiences through AI and agentic based conversational interfaces. This is a high-impact, highly collaborative role partnering closely with Product, Engineering, Marketing, Brand, Data Science, and Research to drive measurable business outcomes while strengthening customer trust, affinity for the brand and long-term loyalty. 

About The Job

Daily Rhythms and Samples of Work

• Drive and lead experiences with the Health & Meals experience pods to drive highly personalized experiences that integrate meal planning, nutrition, allergy management, and family dynamics into the core grocery journey—creating new layers of value for households with specific needs and goals.
• Lead end-to-end experience design briefs that bring value to our meals and health affordances across all surfaces and modalities, eg., agentic interfaces.&l