Executive Assistant, Sales

WHAT YOU'LL DO

As an EA to the senior leadership of Sales at Braze, you will play a key role in supporting the smooth running of the business’s sales function. You will report to Braze’s SVP of Global Sales (based in Chicago) and his senior leadership, delivering administrative support to ensure department goals and objectives are met, and that operations run efficiently.

You are a proactive and resilient problem-solver with exceptional organizational and communication skills, and meticulous attention to detail. You have previous experience in providing administrative support to senior management. You are known for flexibility and foresight in a fast-changing environment, and for maintaining confidences related to high-level systems and operations.

Main responsibilities:

• Coordinate complex and detailed calendar management. Be the effective point of contact for enquiries
• Understand complex and changing business priorities to ensure the executive’s time is optimized, as well as seamless operations and strategic alignment across business units
• Efficiently manage schedules, coordinate daily activities, and prioritize tasks across multiple time-zones with competing deadlines, both from a hands-on and strategic perspective
• Perform a wide range of administrative support, including preparing documents and reports. Work independently with accountability
• Arrange and coordinate domestic and international travel
• Maintain and refine internal processes that support the Sales Department
• Streamline processes and outcomes across various aspects of the senior leadership’s responsibilities
• Organize team communications and plan events (including ordering food, catering, venue search as required), both internally and offsite
• Flag (potential) issues and concerns. Ensure executives are aptly updated, actions are followed up, and deadlines are met
• Help organize and coordinate departmental business processes, including promotion cycles and budgeting
• Demonstrate discretion when handling confidential and sensitive information
• Process invoices and T&E expense claims in a timely manner. Ensure policies are followed and items are processed within provided guidelines
• Provide support to cross-functional projects related to Sales (e.g. workshops; events) and assist with project management as required

WHO YOU ARE

• 5+ years of experience in executive administration reporting directly to senior management
• Superb written and verbal communication skills
• Outstanding organizational, time-management, and problem-solving abilities, coupled with meticulous multitasking skills
• A flexible and approachable team player who is result-oriented, willing to do what it takes to get the job done, adaptable, enjoys challenges and embraces changes
• Proficiency in office productivity tools, with aptitude to learn new software and systems
• Experience in overseeing budgets and expenses
• Experience in developing internal processes

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