Chief of Staff, CRO

Chief of Staff to the CRO

The Chief of Staff to the CRO serves as a strategic partner and force multiplier for Ping Identity’s global revenue organization, including Sales, Sales Operations, Marketing, Solutions Engineering, Partners, Sales Enablement, and related revenue functions.

This role helps translate the CRO’s strategic priorities into operational execution across the Go-To-Market organization. The Chief of Staff partners across Sales, Marketing, Customer Experience, Finance, and Product to ensure the organization remains focused on the highest-impact initiatives required to scale revenue predictably.

Success in this role requires strong business judgment, operational rigor, and the ability to influence senior leaders across a cross-functional environment.

Key Areas of Focus

Leadership Alignment

Serve as a trusted advisor and sounding board to the CRO while helping ensure alignment across the GTM leadership team.

• Facilitate alignment and accountability among senior leaders across Sales, Marketing, Product, Finance and Customer Experience
• Represent the CRO in key leadership meetings and forums, acting as a proxy when appropriate to advance priorities and drive alignment.
• Ensure clear context and priorities flow across the organization so teams can execute effectively
• Help focus leadership attention on the most important revenue drivers

Revenue Operating Rhythm

Manage the operating cadence that drives visibility, accountability, and execution across the GTM organization.

• Structure leadership meetings, forecast discussions, and business reviews
• Partner with Sales Operations and Finance to ensure consistent operational cadence and performance visibility
• Ensure leadership discussions translate into clear decisions and execution plans

Strategic Revenue Initiatives

Support execution of the CRO’s highest-priority strategic initiatives.

• Drive cross-functional programs such as strategic deal initiatives, GTM readiness for product launches, and sales coverage optimization
• Identify opportunities to improve operational effectiveness across the revenue organization
• Ensure key initiatives move forward with clear ownership, milestones, and accountability

Candidate Profile

The ideal candidate combines strategic thinking, operational discipline, and strong interpersonal influence. They are known for driving alignment among senior leaders, simplifying complex problems, and ensuring organizations execute effectively against leadership priorities. 

Successful candidates typically demonstrate:

Executive Influence and Alignment

• Ability to drive alignment and facilitate high-quality decision-making among senior leaders