Digital Project Manager - Scrum Master

Digital Project Manager 

Hybrid, Zagreb, Skopje, Budapest

 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

We are looking for a Digital Project Manager with strong technical skills and Scrum Master experience, ideally gained at a digital agency.
Are you driven by quality, goal-oriented, and do you enjoy collaborating with designers, developers, DevOps engineers, and CRO specialists? Then we’d love to meet you.

 

JOB PURPOSE

As the central figure in each collaboration we have with our clients, you coach, guide, and motivate the (Scrum) team to perform at its best. Together with the Product Owner, you align on client expectations and monitor progress. You identify commercial opportunities, continuously improve processes, and strengthen team collaboration. Good understanding of processes required to build a digital experience are a must.

We also expect you to contribute on a content and business level, taking on elements of a Business Analyst role. With your technical background, you can advise clients and evaluate implementations based on impact, effort, and value. A background as a developer is a major plus, as is experience with SFCC projects and other CMS systems such as Umbraco and headless CMS platforms.

KEY RESPONSIBILITIES

A Project Manager at DEPT® is someone who keeps their head cool, and elevates accounts to new heights. You never lose sight of what’s important. 

In this role, you are the link between the development team, the project organization, and the client. You ask the right questions to uncover deeper needs, and ensure clear acceptance criteria. Based on this, you create sprint plans together with the client that contribute to their overall roadmap. You advise and steer in a way that serves both the client’s goals and our internal processes. We inspire our clients to work in a data driven way, you bring expertise in this mindset and evaluate every initiative through that lens.

You’ll work closely with the Product Owners on the client side. Together, you ensure that team capacity aligns with client needs and the shared roadmap you’re realizing as a team. You understand the balance between delivering quickly and building long-term value. If that means adjusting the team composition or improving processes, you’ll take the lead.

A bit about our team:
We work with clients after they’ve completed their initial project phase, for example once a platform has gone live. Within our team, we focus on building long-term partnerships with our clients. We work in a setup we call Care & Grow — in short, we keep platforms stable and up to date while simultaneously driving growth and data driven development together with our clients.

 

WHAT WE ARE LOOKING FOR

• Around 3-5 years of experience as a Project Manager and/or Scrum Master in a digital agency or client-focused environment
• Have experience with the Agile/SCRUM methodology and know when not to apply it
• Understand how a digital ecosystem fits together;
• Have experience delivering online applications on the agency side;
• Have experience building and leading teams
• Speak the language of designers, developers, and CRO specialists
• Understand data driven working
• Spot commercial opportunities with clients and make sure they’re followed up
• Adapt quickly and bring a strong can do attitude to the team
• Working proficiency in English
• Background in development is a plus

 

WE OFFER

• A flexible, hybrid working policy.
• Benefits package depending on location
• Stay happy and healthy with a contribution to your health through the OpenUp platform